ReturnSense (retired) vs Sigmatize Returns
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026.
The short answer
- Both list a free plan. Paid plans start at $79/month for ReturnSense (retired) and $29/month for Sigmatize Returns.
- Sigmatize Returns lists 2 features ReturnSense (retired)’s listing doesn’t mention, including Analytics, Return tracking.
Head to head
ReturnSense Solo
ReturnSense Team
ReturnSense Agency
Free
- · Creates Return From Any Order
- · Required reason on every return
- · Warehouse return-address settings
Growth
- · Everything in Free, plus:
- · Return-reason analytics dashboard
- · Returns grouped by product & reason
Enterprise
- · Everything in Growth, plus:
- · Onboarding & setup help
- · Priority email support
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureMost merchants lack visibility into why returns happen and which products drive the most refund volume. ReturnSense imports order and refund data to surface return rates, amounts, and trends by product, variant, and reason code. Review return requests, approve, reject, or propose alternatives to save the sale. Configure return policies with auto-approval rules and exchange handling.
Stop guessing why returns are costing you. Sigmatize shows exactly which product is bleeding margin — in real dollars, not just a return count. See your #1 leak the moment you install, then unlock the full SKU-by-SKU breakdown, ranked worst-first. Built directly on your real Shopify order and return data — no spreadsheets, no guesswork. Managing multiple stores?
- Refund analytics dashboard with return rates, gross sales, and net sales.
- Product and variant drilldowns to identify top-returned items.
- Return request management with approve, reject, and save-the-sale workflows.
- Weekly email digests with anomaly and spike alerts.
- Create returns from any order in seconds, direct in your admin
- Require a return reason on every return for clean, structured data
- Analytics dashboard reveals which products come back and why
- See the dollar value lost to returns the moment you install
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  ReturnSense (retired) |  Sigmatize Returns |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | ReturnSense (retired) | Sigmatize Returns |
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | ReturnSense (retired) | Sigmatize Returns |
|---|---|---|
| Free plan | Yes | Yes |
| Lowest paid monthly plan | $79/month | $29/month(ahead) |
| Longest free trial | 7 days | 14 days |
| Plans listed | 3 | 3 |
Listing
| Measure | ReturnSense (retired) | Sigmatize Returns |
|---|---|---|
| Shopify category rank | Not enough data | Not enough data |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Apr 27, 2026 | Jun 29, 2026 |
| Languages | 1 | 1 |
| Developer | MoLabs LLC | Sigmatize Labs Dev |
FAQ
ReturnSense (retired) and Sigmatize Returns: common questions
- Is ReturnSense (retired) or Sigmatize Returns cheaper?
- Both list a free plan. Paid plans start at $79/month for ReturnSense (retired) and $29/month for Sigmatize Returns. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Sigmatize Returns lists 2 the others don’t mention, such as Analytics, Return tracking. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.