ReturnRadar vs SmartReturns

Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 14, 2026.

The short answer

  • Only ReturnRadar lists a free plan. Paid plans start at $9/month for ReturnRadar and $9.90/month for SmartReturns.
  • SmartReturns lists 5 features ReturnRadar’s listing doesn’t mention, including Custom dashboards, Event tracking, Forecasting.

Head to head

App Store reviews

ReturnRadar: —
SmartReturns: 1
Open this comparison in ShoplistFree account. Every feature, store and change, side by side.
Pitch
—
—
Categories
  • Analytics
  • Analytics
Languages
  • English
  • English
Launched
Apr 6, 2026
May 12, 2026
Built for Shopify
Not badged
Not badged
Reviews per month
—
—
Detected stores
0active installs
0active installs
Most common store size
—
—
Top countries
—
—
Free options
Free planFree trial
Free planFree trial
Monthly range
From $0 to $49/month
From $9.90 to $19.99/month
Plans
FreeFree
  • · Actionable recommendations
  • · SKU-level analytics
  • · Up to 100 orders per month
Growth$9/month
14-day free trial
  • · Actionable recommendations
  • · SKU-level analytics
  • · Trend detection
  • · Up to 1,000 orders per month
Professional$19/month
14-day free trial
  • · AI classification
  • · Actionable recommendations
  • · Advanced visualizations
  • · SKU-level analytics
  • · Trend detection
  • · Up to 10,000 orders per month
Enterprise$49/month
14-day free trial
  • · AI classification
  • · Actionable recommendations
  • · Advanced visualizations
  • · SKU-level analytics
  • · Trend detection
  • · Up to 100,000 orders per month
Standard Plan$9.90/month
60-day free trial
Luxury Plan$19.99/month
60-day free trial
Coverage
4 of 9 features44%
5 of 9 features56%
Unique strengths
  • AI insights
  • Analytics dashboard
  • Cohort analysis
  • Historical analysis
  • Custom dashboards
  • Event tracking
  • Forecasting
  • Purchase tracking
  • +1 more
Analytics
44%4/9
56%5/9
Customer behavior
33%1/3
67%2/3
Marketing and sales
50%1/2
50%1/2
Visuals and reports
50%2/4
50%2/4
405onlybothonly
ReturnRadarSmartReturns9 features listed across both App Store listings

Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.

See every feature
Works with also listed by another
—
—
How it sells itself

ReturnRadar analyzes your Shopify returns to show why products get returned at the SKU level. The dashboard displays return rates, top issues, and estimated costs. AI classifies return reasons into actionable categories like Size and Fit, Quality, or Not as Described. For each problem product, you get specific recommendations based on actual return data. Trend monitoring flags SKUs with worsening return rates.

Protect your profits with SmartReturns. Our AI engine analyzes historical return behavior across the Shopify ecosystem to flag risky orders before they damage your store. Instantly identify customers with frequent cancellations. Automate risk tagging and make informed fulfillment decisions. Safeguard your store from return fraud and policy abuse with real-time insights and a global return database.

Key points
  • SKU-level return rates with comparisons from your store data to find outliers
  • AI classifies return reasons into actionable categories automatically
  • Specific recommendations for each frequently returned product based on the data
  • Trend monitoring flags products with worsening return rates over time
  • Real-time Risk Engine: Automatic analysis of every new order.
  • Cross-Store Insights: Detect bad actors based on global return history.
  • Detailed Analytics: Monitor your return ratios and cancellation trends.
Screenshots
ReturnRadar dashboard with return rate KPIs and top SKUs
Return analytics with KPI cards and reasons-by-SKU chartPareto analysis and revenue impact visualizationsAI recommendations, revenue impact, and trend monitoring
Dashboard displaying return trends and projected savings
Detailed customer risk assessment showing returns and cancelsShopify order list showing automated SmartReturns risk tagIdentifying serial returners with automated order tagging.

All the numbers

Every figure, side by side

A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.

Showing only the rows where the apps differ.

Adoption

MeasureReturnRadarSmartReturns
Detected storesNot publishedNot published
Net store change, 28 days0estimated0estimated
Stores added, 28 daysNot enough dataNot enough data
Big-brand shareNot enough dataNot enough data
Top store categoriesNot publishedNot published
Top store countriesNot publishedNot published

Reviews

MeasureReturnRadarSmartReturns
App Store ratingNot published5.0 ★
App Store reviewsNot published1
New reviews, 28 daysNot enough dataNot enough data
Reviewers a year or more inNot enough dataNot enough data

Pricing

MeasureReturnRadarSmartReturns
Free planYesNot listed
Lowest paid monthly plan$9/month(ahead)$9.90/month
Longest free trial14 days60 days
Plans listed42

Listing

MeasureReturnRadarSmartReturns
Shopify category rank#969in Analytics#165(ahead)in Analytics
Shopify App ChartsNot on this week’s chartsNot on this week’s charts
Built for ShopifyNoNo
LaunchedApr 6, 2026May 12, 2026
Languages1English1English
DeveloperWiseAppsDeLogics eCommerce

FAQ

ReturnRadar and SmartReturns: common questions

Is ReturnRadar or SmartReturns cheaper?
Only ReturnRadar lists a free plan. Paid plans start at $9/month for ReturnRadar and $9.90/month for SmartReturns. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
What features does each app list that the other doesn’t?
ReturnRadar lists 4 the others don’t mention, such as AI insights, Analytics dashboard, Cohort analysis, Historical analysis. SmartReturns lists 5 the others don’t mention, such as Custom dashboards, Event tracking, Forecasting, Purchase tracking. A feature missing from a listing may still be supported; this compares what each App Store listing says.
Where does this comparison’s data come from?
Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 14, 2026; estimated figures are labeled.

How Shoplist compares apps

Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 14, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.