Returninja – Return Prevention vs ReturnsX
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 14, 2026 for Returninja, Mar 1, 2026 for ReturnsX.
The short answer
- ReturnsX lists 3 features Returninja’s listing doesn’t mention, including Customer blocklists, Return portal, Return reasons.
Head to head
Starter
- · 14 days free trial, no card needed
- · Basic analytics
- · Basic return‑risk scoring
- · Email support
- · Up to 1,000 orders/month
Growth
- · 14 days free trial, no card needed
- · A/B testing
- · Advanced analytics & insights
- · Advanced scoring and guidance
- · Configurable risk weights
- · Priority email support
Pro
- · 14 days free trial, no card needed
- · A/B testing
- · API access
- · Advanced analytics & insights
- · Advanced scoring and guidance
- · Configurable risk weights
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureReturninja helps reduce preventable returns by flagging high-risk orders before fulfillment. It evaluates order behavior and product signals to detect return risk early. When risk is found, customers receive subtle, on-brand guidance to confirm their choice. Merchants get clear visibility into flagged orders, outcomes, and full control over signals, categories, and thresholds.
Cash on Delivery (COD) stores lose profits to impulse orders and failed deliveries. ReturnsX adds behavior-based risk scoring powered by encrypted cross-merchant intelligence. Identify repeat high-return customers at order confirmation, see risk insights directly inside your Shopify orders page, and make smarter fulfillment decisions.
- Real-time return risk scores on every order
- Subtle shopper messages prevent size/fit mistakes that cause returns
- Clear logs and dashboards for flagged orders and results
- Configurable rules by category, thresholds, and signals
- Spot risky customers using shared COD/return intelligence across merchants
- Customer risk insights directly inside your Shopify orders page.
- Tag orders by customer risk to prioritize trusted buyers first
- Customizable rules to flag customers based on your own criteria
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Returninja |  ReturnsX |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Returninja | ReturnsX |
|---|---|---|
| App Store rating | Not published | 5.0 ★ |
| App Store reviews | Not published | 1 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Returninja | ReturnsX |
|---|---|---|
| Free plan | Not listed | Not listed |
| Lowest paid monthly plan | $29/month | No monthly plan listed |
| Longest free trial | Not listed | Not listed |
| Plans listed | 3 | Not published |
Listing
| Measure | Returninja | ReturnsX |
|---|---|---|
| Shopify category rank | #264 | Not enough data |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Dec 5, 2025 | Nov 27, 2025 |
| Languages | 1 | 1 |
| Developer | Expand Technologies SRL | ReturnCheck |
FAQ
Returninja and ReturnsX: common questions
- What features does each app list that the other doesn’t?
- ReturnsX lists 3 the others don’t mention, such as Customer blocklists, Return portal, Return reasons. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 14, 2026 for Returninja, Mar 1, 2026 for ReturnsX; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 14, 2026 for Returninja, Mar 1, 2026 for ReturnsX. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.