ReturnGuardian vs Returninja – Return Prevention
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 14, 2026.
The short answer
- Only ReturnGuardian lists a free plan. Paid plans start at $12/month for ReturnGuardian and $29/month for Returninja.
- Returninja lists 2 features ReturnGuardian’s listing doesn’t mention, including Analytics, Return tracking.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · 3 product audits / month
- · Ideal for testing ReturnGuardian
- · Shopify product analysis
Starter
- · 100 product audits / month
- · Basic return/refund visability
- · Email support
- · Shopify product analysis
Growth
- · 500 product audits / month
- · Early access to improvements
- · Priority support
- · Product refund/return visability
- · Saved report history
- · Shopify product analysis
Scale
- · 2000 product audits / month
- · Early access to improvements
- · Higher monthly audit allowance
- · Priority support
- · Product refund/return visability
- · Saved report history
Starter
- · 14 days free trial, no card needed
- · Basic analytics
- · Basic return‑risk scoring
- · Email support
- · Up to 1,000 orders/month
Growth
- · 14 days free trial, no card needed
- · A/B testing
- · Advanced analytics & insights
- · Advanced scoring and guidance
- · Configurable risk weights
- · Priority email support
Pro
- · 14 days free trial, no card needed
- · A/B testing
- · API access
- · Advanced analytics & insights
- · Advanced scoring and guidance
- · Configurable risk weights
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureReturnGuardian analyzes product pages to highlight issues that can contribute to customer returns, such as unclear sizing, missing details, vague descriptions, and incomplete specifications. It helps merchants review return risk by product, prioritise the most important fixes, and improve product information before problems affect margins.
Returninja helps reduce preventable returns by flagging high-risk orders before fulfillment. It evaluates order behavior and product signals to detect return risk early. When risk is found, customers receive subtle, on-brand guidance to confirm their choice. Merchants get clear visibility into flagged orders, outcomes, and full control over signals, categories, and thresholds.
- Analyse product pages for return risks
- Highlight unclear sizing and missing product details
- Prioritize the most important fixes first
- Get a return risk score for each product
- Real-time return risk scores on every order
- Subtle shopper messages prevent size/fit mistakes that cause returns
- Clear logs and dashboards for flagged orders and results
- Configurable rules by category, thresholds, and signals
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  ReturnGuardian |  Returninja |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | ReturnGuardian | Returninja |
|---|---|---|
| App Store rating | 5.0 ★ | Not published |
| App Store reviews | 3 | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | ReturnGuardian | Returninja |
|---|---|---|
| Free plan | Yes | Not listed |
| Lowest paid monthly plan | $12/month(ahead) | $29/month |
| Longest free trial | Not listed | Not listed |
| Plans listed | 4 | 3 |
Listing
| Measure | ReturnGuardian | Returninja |
|---|---|---|
| Shopify category rank | #93 | #264 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | May 6, 2026 | Dec 5, 2025 |
| Languages | 1 | 1 |
| Developer | Coelus Labs Ltd | Expand Technologies SRL |
FAQ
ReturnGuardian and Returninja: common questions
- Is ReturnGuardian or Returninja cheaper?
- Only ReturnGuardian lists a free plan. Paid plans start at $12/month for ReturnGuardian and $29/month for Returninja. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Returninja lists 2 the others don’t mention, such as Analytics, Return tracking. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 14, 2026; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 14, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.