ReturnGuard AI vs Returninja – Return Prevention
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for ReturnGuard AI, Oct 14, 2026 for Returninja.
The short answer
- Paid plans start at $9/month for ReturnGuard AI and $29/month for Returninja.
- ReturnGuard AI lists 5 features Returninja’s listing doesn’t mention, including Automated refunds, Manual refunds, Multi-language.
Head to head
starter
- · Larger queue, returns/mo, email supp
growth
- · Playbooks, audit log, bulk actions, 30-d
scale
- · analytics, priority support, cust
Starter
- · 14 days free trial, no card needed
- · Basic analytics
- · Basic return‑risk scoring
- · Email support
- · Up to 1,000 orders/month
Growth
- · 14 days free trial, no card needed
- · A/B testing
- · Advanced analytics & insights
- · Advanced scoring and guidance
- · Configurable risk weights
- · Priority email support
Pro
- · 14 days free trial, no card needed
- · A/B testing
- · API access
- · Advanced analytics & insights
- · Advanced scoring and guidance
- · Configurable risk weights
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureReturnGuard AI helps merchants control refund risk before it hurts margin. Return requests from Shopify appear in one embedded queue with a clear risk score and plain-language reasons based on order value, payment status, fulfillment, and customer history. Your team can approve, send to review, or hold refunds in one click. Decisions are saved for audit and coaching. Optional playbooks automate repeat patterns.
Returninja helps reduce preventable returns by flagging high-risk orders before fulfillment. It evaluates order behavior and product signals to detect return risk early. When risk is found, customers receive subtle, on-brand guidance to confirm their choice. Merchants get clear visibility into flagged orders, outcomes, and full control over signals, categories, and thresholds.
- 1. Returns queue with risk scores tied to live Shopify Return records
- 2. One-click approve, review, or hold decisions with saved history
- 3. Explainable risk factors from order, payment, and customer signals
- Real-time return risk scores on every order
- Subtle shopper messages prevent size/fit mistakes that cause returns
- Clear logs and dashboards for flagged orders and results
- Configurable rules by category, thresholds, and signals
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  ReturnGuard AI |  Returninja |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | ReturnGuard AI | Returninja |
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | ReturnGuard AI | Returninja |
|---|---|---|
| Free plan | Not listed | Not listed |
| Lowest paid monthly plan | $9/month(ahead) | $29/month |
| Longest free trial | 21 days | Not listed |
| Plans listed | 3 | 3 |
Listing
| Measure | ReturnGuard AI | Returninja |
|---|---|---|
| Shopify category rank | #230(ahead) | #264 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | May 22, 2026 | Dec 5, 2025 |
| Languages | 9 | 1 |
| Developer | DevFlow Solutions | Expand Technologies SRL |
FAQ
ReturnGuard AI and Returninja: common questions
- Is ReturnGuard AI or Returninja cheaper?
- Paid plans start at $9/month for ReturnGuard AI and $29/month for Returninja. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- ReturnGuard AI lists 5 the others don’t mention, such as Automated refunds, Manual refunds, Multi-language, Return portal. Returninja lists 1 the others don’t mention, such as Return tracking. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for ReturnGuard AI, Oct 14, 2026 for Returninja; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for ReturnGuard AI, Oct 14, 2026 for Returninja. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.