ReturnGuard: Fraud Protection vs ReturnsX
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for ReturnGuard, Mar 1, 2026 for ReturnsX.
The short answer
- ReturnsX lists 3 features ReturnGuard’s listing doesn’t mention, including Return portal, Return reasons, Return tracking.
Head to head
ESSENTIAL
- · Automated order tagging
- · Prior bank dispute alerts
- · Real-time risk scoring
- · Standard email support
- · Up to 1,000 orders/month
SCALE
- · All Essential features
- · High-volume order processing
- · Priority technical support
- · Up to 5,000 orders/month
PLUS
- · All Scale features
- · Concierge setup & onboarding
- · Custom risk threshold adjustments
- · Up to 10,000 orders/month
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureReturnGuard helps merchants prevent chargebacks and friendly fraud by analyzing orders before fulfillment. Instead of blind IP blocks, our system evaluates historical return behavior and past disputes to identify high-risk buyers. We automatically tag toxic orders and serial returners in your dashboard and send instant email alerts.
Cash on Delivery (COD) stores lose profits to impulse orders and failed deliveries. ReturnsX adds behavior-based risk scoring powered by encrypted cross-merchant intelligence. Identify repeat high-return customers at order confirmation, see risk insights directly inside your Shopify orders page, and make smarter fulfillment decisions.
- Real-time risk scoring for every order based on historical return behavior.
- Automated detection of past bank disputes to prevent "friendly fraud" patterns.
- Instant order tagging in Shopify Admin for visual risk identification.
- Priority email alerts for risky orders to stop losses before shipment.
- Spot risky customers using shared COD/return intelligence across merchants
- Customer risk insights directly inside your Shopify orders page.
- Tag orders by customer risk to prioritize trusted buyers first
- Customizable rules to flag customers based on your own criteria
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  ReturnGuard |  ReturnsX |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | ReturnGuard | ReturnsX |
|---|---|---|
| App Store rating | Not published | 5.0 ★ |
| App Store reviews | Not published | 1 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | ReturnGuard | ReturnsX |
|---|---|---|
| Free plan | Not listed | Not listed |
| Lowest paid monthly plan | $49/month | No monthly plan listed |
| Longest free trial | 14 days | Not listed |
| Plans listed | 3 | Not published |
Listing
| Measure | ReturnGuard | ReturnsX |
|---|---|---|
| Shopify category rank | Not enough data | Not enough data |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Apr 22, 2026 | Nov 27, 2025 |
| Languages | 1 | 1 |
| Developer | ReturnGuard Labs | ReturnCheck |
FAQ
ReturnGuard and ReturnsX: common questions
- What features does each app list that the other doesn’t?
- ReturnGuard lists 2 the others don’t mention, such as Email notifications, Non-returnable items. ReturnsX lists 3 the others don’t mention, such as Return portal, Return reasons, Return tracking. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for ReturnGuard, Mar 1, 2026 for ReturnsX; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for ReturnGuard, Mar 1, 2026 for ReturnsX. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.