ReturnGuard: Fraud Protection vs Returninja – Return Prevention
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for ReturnGuard, Oct 14, 2026 for Returninja.
The short answer
- Paid plans start at $49/month for ReturnGuard and $29/month for Returninja.
- ReturnGuard lists 3 features Returninja’s listing doesn’t mention, including Customer blocklists, Email notifications, Non-returnable items.
Head to head
ESSENTIAL
- · Automated order tagging
- · Prior bank dispute alerts
- · Real-time risk scoring
- · Standard email support
- · Up to 1,000 orders/month
SCALE
- · All Essential features
- · High-volume order processing
- · Priority technical support
- · Up to 5,000 orders/month
PLUS
- · All Scale features
- · Concierge setup & onboarding
- · Custom risk threshold adjustments
- · Up to 10,000 orders/month
Starter
- · 14 days free trial, no card needed
- · Basic analytics
- · Basic return‑risk scoring
- · Email support
- · Up to 1,000 orders/month
Growth
- · 14 days free trial, no card needed
- · A/B testing
- · Advanced analytics & insights
- · Advanced scoring and guidance
- · Configurable risk weights
- · Priority email support
Pro
- · 14 days free trial, no card needed
- · A/B testing
- · API access
- · Advanced analytics & insights
- · Advanced scoring and guidance
- · Configurable risk weights
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureReturnGuard helps merchants prevent chargebacks and friendly fraud by analyzing orders before fulfillment. Instead of blind IP blocks, our system evaluates historical return behavior and past disputes to identify high-risk buyers. We automatically tag toxic orders and serial returners in your dashboard and send instant email alerts.
Returninja helps reduce preventable returns by flagging high-risk orders before fulfillment. It evaluates order behavior and product signals to detect return risk early. When risk is found, customers receive subtle, on-brand guidance to confirm their choice. Merchants get clear visibility into flagged orders, outcomes, and full control over signals, categories, and thresholds.
- Real-time risk scoring for every order based on historical return behavior.
- Automated detection of past bank disputes to prevent "friendly fraud" patterns.
- Instant order tagging in Shopify Admin for visual risk identification.
- Priority email alerts for risky orders to stop losses before shipment.
- Real-time return risk scores on every order
- Subtle shopper messages prevent size/fit mistakes that cause returns
- Clear logs and dashboards for flagged orders and results
- Configurable rules by category, thresholds, and signals
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  ReturnGuard |  Returninja |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | ReturnGuard | Returninja |
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | ReturnGuard | Returninja |
|---|---|---|
| Free plan | Not listed | Not listed |
| Lowest paid monthly plan | $49/month | $29/month(ahead) |
| Longest free trial | 14 days | Not listed |
| Plans listed | 3 | 3 |
Listing
| Measure | ReturnGuard | Returninja |
|---|---|---|
| Shopify category rank | Not enough data | #264 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Apr 22, 2026 | Dec 5, 2025 |
| Languages | 1 | 1 |
| Developer | ReturnGuard Labs | Expand Technologies SRL |
FAQ
ReturnGuard and Returninja: common questions
- Is ReturnGuard or Returninja cheaper?
- Paid plans start at $49/month for ReturnGuard and $29/month for Returninja. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- ReturnGuard lists 3 the others don’t mention, such as Customer blocklists, Email notifications, Non-returnable items. Returninja lists 1 the others don’t mention, such as Return tracking. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for ReturnGuard, Oct 14, 2026 for Returninja; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for ReturnGuard, Oct 14, 2026 for Returninja. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.