ReturnGuard: Fraud Protection vs ReturnGuardian
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for ReturnGuard, Oct 14, 2026 for ReturnGuardian.
The short answer
- Only ReturnGuardian lists a free plan. Paid plans start at $49/month for ReturnGuard and $12/month for ReturnGuardian.
- ReturnGuard lists 4 features ReturnGuardian’s listing doesn’t mention, including Analytics, Customer blocklists, Email notifications.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
ESSENTIAL
- · Automated order tagging
- · Prior bank dispute alerts
- · Real-time risk scoring
- · Standard email support
- · Up to 1,000 orders/month
SCALE
- · All Essential features
- · High-volume order processing
- · Priority technical support
- · Up to 5,000 orders/month
PLUS
- · All Scale features
- · Concierge setup & onboarding
- · Custom risk threshold adjustments
- · Up to 10,000 orders/month
Free
- · 3 product audits / month
- · Ideal for testing ReturnGuardian
- · Shopify product analysis
Starter
- · 100 product audits / month
- · Basic return/refund visability
- · Email support
- · Shopify product analysis
Growth
- · 500 product audits / month
- · Early access to improvements
- · Priority support
- · Product refund/return visability
- · Saved report history
- · Shopify product analysis
Scale
- · 2000 product audits / month
- · Early access to improvements
- · Higher monthly audit allowance
- · Priority support
- · Product refund/return visability
- · Saved report history
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureReturnGuard helps merchants prevent chargebacks and friendly fraud by analyzing orders before fulfillment. Instead of blind IP blocks, our system evaluates historical return behavior and past disputes to identify high-risk buyers. We automatically tag toxic orders and serial returners in your dashboard and send instant email alerts.
ReturnGuardian analyzes product pages to highlight issues that can contribute to customer returns, such as unclear sizing, missing details, vague descriptions, and incomplete specifications. It helps merchants review return risk by product, prioritise the most important fixes, and improve product information before problems affect margins.
- Real-time risk scoring for every order based on historical return behavior.
- Automated detection of past bank disputes to prevent "friendly fraud" patterns.
- Instant order tagging in Shopify Admin for visual risk identification.
- Priority email alerts for risky orders to stop losses before shipment.
- Analyse product pages for return risks
- Highlight unclear sizing and missing product details
- Prioritize the most important fixes first
- Get a return risk score for each product
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  ReturnGuard |  ReturnGuardian |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | ReturnGuard | ReturnGuardian |
|---|---|---|
| App Store rating | Not published | 5.0 ★ |
| App Store reviews | Not published | 3 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | ReturnGuard | ReturnGuardian |
|---|---|---|
| Free plan | Not listed | Yes |
| Lowest paid monthly plan | $49/month | $12/month(ahead) |
| Longest free trial | 14 days | Not listed |
| Plans listed | 3 | 4 |
Listing
| Measure | ReturnGuard | ReturnGuardian |
|---|---|---|
| Shopify category rank | Not enough data | #93 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Apr 22, 2026 | May 6, 2026 |
| Languages | 1 | 1 |
| Developer | ReturnGuard Labs | Coelus Labs Ltd |
FAQ
ReturnGuard and ReturnGuardian: common questions
- Is ReturnGuard or ReturnGuardian cheaper?
- Only ReturnGuardian lists a free plan. Paid plans start at $49/month for ReturnGuard and $12/month for ReturnGuardian. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- ReturnGuard lists 4 the others don’t mention, such as Analytics, Customer blocklists, Email notifications, Non-returnable items. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for ReturnGuard, Oct 14, 2026 for ReturnGuardian; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for ReturnGuard, Oct 14, 2026 for ReturnGuardian. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.