ReturnGuard: Fraud Protection vs ReturnGuard AI
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026.
The short answer
- Paid plans start at $49/month for ReturnGuard and $9/month for ReturnGuard AI.
- ReturnGuard AI lists 5 features ReturnGuard’s listing doesn’t mention, including Automated refunds, Manual refunds, Multi-language.
Head to head
ESSENTIAL
- · Automated order tagging
- · Prior bank dispute alerts
- · Real-time risk scoring
- · Standard email support
- · Up to 1,000 orders/month
SCALE
- · All Essential features
- · High-volume order processing
- · Priority technical support
- · Up to 5,000 orders/month
PLUS
- · All Scale features
- · Concierge setup & onboarding
- · Custom risk threshold adjustments
- · Up to 10,000 orders/month
starter
- · Larger queue, returns/mo, email supp
growth
- · Playbooks, audit log, bulk actions, 30-d
scale
- · analytics, priority support, cust
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureReturnGuard helps merchants prevent chargebacks and friendly fraud by analyzing orders before fulfillment. Instead of blind IP blocks, our system evaluates historical return behavior and past disputes to identify high-risk buyers. We automatically tag toxic orders and serial returners in your dashboard and send instant email alerts.
ReturnGuard AI helps merchants control refund risk before it hurts margin. Return requests from Shopify appear in one embedded queue with a clear risk score and plain-language reasons based on order value, payment status, fulfillment, and customer history. Your team can approve, send to review, or hold refunds in one click. Decisions are saved for audit and coaching. Optional playbooks automate repeat patterns.
- Real-time risk scoring for every order based on historical return behavior.
- Automated detection of past bank disputes to prevent "friendly fraud" patterns.
- Instant order tagging in Shopify Admin for visual risk identification.
- Priority email alerts for risky orders to stop losses before shipment.
- 1. Returns queue with risk scores tied to live Shopify Return records
- 2. One-click approve, review, or hold decisions with saved history
- 3. Explainable risk factors from order, payment, and customer signals
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  ReturnGuard |  ReturnGuard AI |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | ReturnGuard | ReturnGuard AI |
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | ReturnGuard | ReturnGuard AI |
|---|---|---|
| Free plan | Not listed | Not listed |
| Lowest paid monthly plan | $49/month | $9/month(ahead) |
| Longest free trial | 14 days | 21 days |
| Plans listed | 3 | 3 |
Listing
| Measure | ReturnGuard | ReturnGuard AI |
|---|---|---|
| Shopify category rank | Not enough data | #230 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Apr 22, 2026 | May 22, 2026 |
| Languages | 1 | 9 |
| Developer | ReturnGuard Labs | DevFlow Solutions |
FAQ
ReturnGuard and ReturnGuard AI: common questions
- Is ReturnGuard or ReturnGuard AI cheaper?
- Paid plans start at $49/month for ReturnGuard and $9/month for ReturnGuard AI. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- ReturnGuard lists 3 the others don’t mention, such as Customer blocklists, Email notifications, Non-returnable items. ReturnGuard AI lists 5 the others don’t mention, such as Automated refunds, Manual refunds, Multi-language, Return portal. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.