Return Audit vs Returninja – Return Prevention
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Sep 23, 2026 for Return Audit, Oct 14, 2026 for Returninja.
The short answer
- Returninja lists 1 features Return Audit’s listing doesn’t mention, including Return tracking.
Head to head
Starter
- · 14 days free trial, no card needed
- · Basic analytics
- · Basic return‑risk scoring
- · Email support
- · Up to 1,000 orders/month
Growth
- · 14 days free trial, no card needed
- · A/B testing
- · Advanced analytics & insights
- · Advanced scoring and guidance
- · Configurable risk weights
- · Priority email support
Pro
- · 14 days free trial, no card needed
- · A/B testing
- · API access
- · Advanced analytics & insights
- · Advanced scoring and guidance
- · Configurable risk weights
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureA refund isn't always a return: orders cancelled before shipping are refunded too. Return Audit shows your real return rate: orders refunded after delivery, out of all orders placed in the same period. It starts from refunds, so stores that refund without Shopify's returns flow are included. It names the products and sizes behind your returns, the reason each customer gave, and a specific fix for each.
Returninja helps reduce preventable returns by flagging high-risk orders before fulfillment. It evaluates order behavior and product signals to detect return risk early. When risk is found, customers receive subtle, on-brand guidance to confirm their choice. Merchants get clear visibility into flagged orders, outcomes, and full control over signals, categories, and thresholds.
- Analyze up to 90 days of return data in one click
- AI identifies top return drivers ranked by revenue lost
- Root cause and specific fix for each product
- Export report as PDF
- Real-time return risk scores on every order
- Subtle shopper messages prevent size/fit mistakes that cause returns
- Clear logs and dashboards for flagged orders and results
- Configurable rules by category, thresholds, and signals
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Return Audit |  Returninja |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Return Audit | Returninja |
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Return Audit | Returninja |
|---|---|---|
| Free plan | Not listed | Not listed |
| Lowest paid monthly plan | No monthly plan listed | $29/month |
| Longest free trial | Not listed | Not listed |
| Plans listed | Not published | 3 |
Listing
| Measure | Return Audit | Returninja |
|---|---|---|
| Shopify category rank | #267 | #264(ahead) |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Aug 20, 2026 | Dec 5, 2025 |
| Languages | 1 | 1 |
| Developer | Return Audit | Expand Technologies SRL |
FAQ
Return Audit and Returninja: common questions
- What features does each app list that the other doesn’t?
- Returninja lists 1 the others don’t mention, such as Return tracking. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Sep 23, 2026 for Return Audit, Oct 14, 2026 for Returninja; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Sep 23, 2026 for Return Audit, Oct 14, 2026 for Returninja. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.