Return Audit vs ReturnGuard: Fraud Protection
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Sep 23, 2026 for Return Audit, Oct 13, 2026 for ReturnGuard.
The short answer
- ReturnGuard lists 3 features Return Audit’s listing doesn’t mention, including Customer blocklists, Email notifications, Non-returnable items.
Head to head
ESSENTIAL
- · Automated order tagging
- · Prior bank dispute alerts
- · Real-time risk scoring
- · Standard email support
- · Up to 1,000 orders/month
SCALE
- · All Essential features
- · High-volume order processing
- · Priority technical support
- · Up to 5,000 orders/month
PLUS
- · All Scale features
- · Concierge setup & onboarding
- · Custom risk threshold adjustments
- · Up to 10,000 orders/month
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureA refund isn't always a return: orders cancelled before shipping are refunded too. Return Audit shows your real return rate: orders refunded after delivery, out of all orders placed in the same period. It starts from refunds, so stores that refund without Shopify's returns flow are included. It names the products and sizes behind your returns, the reason each customer gave, and a specific fix for each.
ReturnGuard helps merchants prevent chargebacks and friendly fraud by analyzing orders before fulfillment. Instead of blind IP blocks, our system evaluates historical return behavior and past disputes to identify high-risk buyers. We automatically tag toxic orders and serial returners in your dashboard and send instant email alerts.
- Analyze up to 90 days of return data in one click
- AI identifies top return drivers ranked by revenue lost
- Root cause and specific fix for each product
- Export report as PDF
- Real-time risk scoring for every order based on historical return behavior.
- Automated detection of past bank disputes to prevent "friendly fraud" patterns.
- Instant order tagging in Shopify Admin for visual risk identification.
- Priority email alerts for risky orders to stop losses before shipment.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Return Audit |  ReturnGuard |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Return Audit | ReturnGuard |
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Return Audit | ReturnGuard |
|---|---|---|
| Free plan | Not listed | Not listed |
| Lowest paid monthly plan | No monthly plan listed | $49/month |
| Longest free trial | Not listed | 14 days |
| Plans listed | Not published | 3 |
Listing
| Measure | Return Audit | ReturnGuard |
|---|---|---|
| Shopify category rank | #267 | Not enough data |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Aug 20, 2026 | Apr 22, 2026 |
| Languages | 1 | 1 |
| Developer | Return Audit | ReturnGuard Labs |
FAQ
Return Audit and ReturnGuard: common questions
- What features does each app list that the other doesn’t?
- ReturnGuard lists 3 the others don’t mention, such as Customer blocklists, Email notifications, Non-returnable items. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Sep 23, 2026 for Return Audit, Oct 13, 2026 for ReturnGuard; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Sep 23, 2026 for Return Audit, Oct 13, 2026 for ReturnGuard. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.