Returbo Returns & Exchanges vs wooms Returns
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 6, 2026 for Returbo Returns & Exchanges, Oct 13, 2026 for wooms Returns.
The short answer
- On the Shopify App Store: Returbo Returns & Exchanges 5.0 from 97 reviews and wooms Returns 5.0 from 1 reviews.
- Returbo Returns & Exchanges lists 19 features wooms Returns’s listing doesn’t mention, including Automated approvals, Custom branding, Custom policies.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Core
- · 1 shipping carrier
- · 30 returns/exchange/complaints per month
- · Autogenerated returnslips
- · Automated variant exchanges
- · Complaints attach image + comment
- · Two languages - English + one more
Plus
- · 200 returns/exchange/complaints per mon
- · 3 shipping carriers
- · Attach images & comments to returns
- · Automatic tracking of returns
- · Customize return form
- · Different return locations per carrier
Premium
- · 5 shipping carriers
- · 600 returns/exchange/complaints per mon
- · Cancel group discounts (eg 3 for 2)
- · Custom costs
- · Nudge Exchanges
- · Proforma (international invoices)
Enterprise
- · 1500 returns/exchange/complaints per mon
- · All in Premium
- · Dedicated account manager
- · Dedicated development time
- · Unlimited shipping carriers
Free trial 10 Ret.
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureStill running returns through your inbox and a spreadsheet? Returbo moves the whole flow into a branded portal on your store, built for high-volume brands in the Nordics and EU. Customers register returns, exchanges and claims themselves, labels from PostNord, DHL and more are generated and tracked until the item is back on your shelf. Offer an exchange or store credit before the refund is issued.
wooms Returns führt Kunden per Chat durch den Retourenprozess statt über ein statisches Formular. Händler definieren Rückgaberegeln, Retourenfenster und Labelkosten, erstellen DHL-Retourenlabels und bieten Alternativen zur Rückerstattung an, etwa Store Credit oder Umtausch. Die App eignet sich für Shops mit eigenem Fulfillment oder mit externem Fulfillment-Partner.
- Digital Return Form: Have your customer self-register their requests
- Return Shipping Slip: Autogenerates & sends the slips to your customers for you
- Email Notifications: Keep your customers in the loop throughout the process
- Attach Image & Comments: Make it mandatory or optional
- Retoure muss nicht gleich Rücksendung heißen.
- Retouren im Chat statt im klassischen Rückgabeformular.
- Refund, Store Credit oder Umtausch gezielt steuern.
- Regeln und Freigaben passend zu deinem Store festlegen.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Returbo Returns & Exchanges |  wooms Returns |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Returbo Returns & Exchanges | wooms Returns |
|---|---|---|
| App Store rating | 5.0 ★ | 5.0 ★ |
| App Store reviews | 97(ahead) | 1 |
| New reviews, 28 days | 5 | Not enough data |
| Reviewers a year or more in | 9% | Not enough data |
Pricing
| Measure | Returbo Returns & Exchanges | wooms Returns |
|---|---|---|
| Free plan | Not listed | Not listed |
| Lowest paid monthly plan | $89/month | No monthly plan listed |
| Longest free trial | 30 days | Not listed |
| Plans listed | 4 | 1 |
Listing
| Measure | Returbo Returns & Exchanges | wooms Returns |
|---|---|---|
| Shopify category rank | #26(ahead) | #99 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Jan 26, 2023 | May 4, 2026 |
| Languages | 1 | 2 |
| Developer | Returbo AB | wooms WMS GmbH |
FAQ
Returbo Returns & Exchanges and wooms Returns: common questions
- Which has better reviews, Returbo Returns & Exchanges or wooms Returns?
- On the Shopify App Store: Returbo Returns & Exchanges 5.0 from 97 reviews and wooms Returns 5.0 from 1 reviews.
- What features does each app list that the other doesn’t?
- Returbo Returns & Exchanges lists 19 the others don’t mention, such as Automated approvals, Custom branding, Custom policies, Discount codes. wooms Returns lists 1 the others don’t mention, such as In-store returns. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 6, 2026 for Returbo Returns & Exchanges, Oct 13, 2026 for wooms Returns; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 6, 2026 for Returbo Returns & Exchanges, Oct 13, 2026 for wooms Returns. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.