Retention Hub: Loyalty Program vs Webplanex: Loyalty Wallet
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 14, 2026 for Retention Hub, Nov 9, 2026 for Webplanex.
The short answer
- Both list a free plan. Paid plans start at $19/month for Retention Hub and $9.99/month for Webplanex.
- Retention Hub lists 8 features Webplanex’s listing doesn’t mention, including Early access, Exclusive access, Free products.
Head to head
Unique way to engage and encourage customers for more purchase
- Brazil
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
100% FREE FOREVER
- · Bonus Campaigns
- · Customer Accounts
- · Dedicated Loyalty Page
- · Free Product Rewards
- · Points & Rewards
- · Redeem at checkout (Shopify Plus)
STARTER
- · Everything included in Free
- · Migration Assistance
- · Priority Support
- · Up to 500 monthly store orders
GROWTH
- · Everything included in Starter
- · Migration Assistance
- · Priority Support
- · Up to 2000 monthly store orders
SCALE
- · Everything included in Growth
- · Migration Assistance
- · Priority Support
- · Up to 7500 monthly store orders
Startup
- · Analytic Reports (30 days)
- · Basic Theme Widgets
- · Email Notifications
- · Loyalty Programs
- · Own Label translation
- · Referral Program
Basic
- · Adjust Wallet Balance
- · Birthday Celebration
- · Customize Theme Widgets
- · Everything in Startup +
- · Full Analytics & Reports
- · Social Program
Medium
- · Everything in Basic +
- · POS Integration
- · Push Notifications
- · Review Rewards Program
- · Rewards Expiry
- · Store Credit Program
Advanced
- · Access Wallet API
- · All Features Included
- · Everything in Medium +
- · Order Booster
- · Redeem at Checkout (Shopify Plus)
- · VIP Tiers Program (Full Access)
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureMost stores lose repeat revenue when customers buy once and never return. Retention Hub is an all-in-one loyalty app — points, referrals, VIP tiers, and bonus campaigns. Customers earn on purchases and actions, redeem at checkout, and share refer-a-friend links. Branded loyalty page, sitewide widget, and product page points preview. Works with checkout and customer accounts. No feature paywalls.
Boost customer loyalty, increase repeat purchases, and grow sales with Loyalty Rewards & Points. Create point offers, referral programs, VIP tiers, POS rewards, and store credit campaigns to keep customers engaged. Reward shoppers with points, coupons, and personalized incentives through a seamless wallet experience.
- Flexible points loyalty—reward purchases and actions, redeem for discounts
- Branded loyalty page with earn, redeem, referrals, VIP, and member activity
- Branded loyalty widget plus rewards on Thank you and customer account
- Set More than 7 ways for the customer rewards program
- Full circle Referral rewards program
- Rewards redemption system in customer wallet with transaction details.
- You can setup Rewards balance expiration as well as manual adjustment
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Retention Hub |  Webplanex |
|---|---|---|
| Detected stores | Not published | 2 |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Apparel & Accessories, Food, Beverages & Tobacco |
| Top store countries | Not published | Brazil |
Reviews
| Measure | Retention Hub | Webplanex |
|---|---|---|
| App Store rating | Not published | 4.7 ★ |
| App Store reviews | Not published | 106 |
| New reviews, 28 days | Not enough data | 1 |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Retention Hub | Webplanex |
|---|---|---|
| Free plan | Yes | Yes |
| Lowest paid monthly plan | $19/month | $9.99/month(ahead) |
| Longest free trial | 14 days | 15 days |
| Plans listed | 4 | 4 |
Listing
| Measure | Retention Hub | Webplanex |
|---|---|---|
| Shopify category rank | #167 | #58(ahead) |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | Yes |
| Launched | May 22, 2026 | Nov 1, 2017 |
| Languages | 1 | 5 |
| Developer | Inventive Media Pty Ltd | WebPlanex |
FAQ
Retention Hub and Webplanex: common questions
- Is Retention Hub or Webplanex cheaper?
- Both list a free plan. Paid plans start at $19/month for Retention Hub and $9.99/month for Webplanex. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Retention Hub lists 8 the others don’t mention, such as Early access, Exclusive access, Free products, Free shipping. Webplanex lists 8 the others don’t mention, such as Affiliate programs, Badges, Cash back, Cash back programs. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 14, 2026 for Retention Hub, Nov 9, 2026 for Webplanex; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 14, 2026 for Retention Hub, Nov 9, 2026 for Webplanex. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.