Retentics: Repeat Order AI vs Telltale Retention AI
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 9, 2026 for Retentics, Oct 25, 2026 for Telltale Retention AI.
The short answer
- Paid plans start at $58/month for Retentics and $199/month for Telltale Retention AI.
- Retentics lists 16 features Telltale Retention AI’s listing doesn’t mention, including A/B testing, AI generation, AI recommendations.
Head to head
- United States
- South Korea
- Australia
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Starter
- · 1,000 emails from Retentics flows
Essential
- · 4,000 emails from Retentics flows
Growth
- · 8,000 emails from Retentics flows
Scale
- · 14,000 emails from Retentics flows
Launch
Scale
Growth
Performance
Enterprise
Enterprise 500
Enterprise 1M
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureWe analyze SKU-level purchase behavior to identify buyer cohorts — each with its own repurchase window, product preferences, and dynamic offers. Then automatically upgrade every Klaviyo flow to match. Smart Timing fires flows the moment each customer is ready. Smart Recs surface what they'll actually buy. Smart Offers protect margin without training discount-hunters.
Telltale helps Shopify brands stop guessing who's ready to buy, who's at risk, and what to do next. We enrich your customer data and analyze orders, subscriptions, email/SMS, support, reviews, shipping, website activity, and buying behavior to uncover hidden retention opportunities for every customer.
- Download real-time customer segments to increase repeat purchases
- Maximize email conversion rates with dynamic product recommendations
- Reap the power of AI: no need to set dozens of rules to create a new segment
- Access 24/7 customer support from our team of CRM marketing experts
- Telltales models predict churn, lapse, cancellation, and repeat purchase risk
- Enriches profiles with gender, age, income, and behavior signals
- Scores customer satisfaction from reviews, support, and friction
- Autopilot AI pushes campaigns through your ESP and SMS tools
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Retentics |  Telltale Retention AI |
|---|---|---|
| Detected stores | 35 | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Health & Beauty, Apparel & Accessories, Baby & Toddler | Not published |
| Top store countries | United States, South Korea, Australia | Not published |
Reviews
| Measure | Retentics | Telltale Retention AI |
|---|---|---|
| App Store rating | 5.0 ★ | Not published |
| App Store reviews | 23 | Not published |
| New reviews, 28 days | 3 | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Retentics | Telltale Retention AI |
|---|---|---|
| Free plan | Not listed | Not listed |
| Lowest paid monthly plan | $58/month(ahead) | $199/month |
| Longest free trial | 28 days | 30 days |
| Plans listed | 4 | 7 |
Listing
| Measure | Retentics | Telltale Retention AI |
|---|---|---|
| Shopify category rank | #63 | #1065 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Nov 24, 2023 | Jul 21, 2026 |
| Languages | 1 | 1 |
| Developer | Fridays Lab, Inc. | Telltale Retention AI |
FAQ
Retentics and Telltale Retention AI: common questions
- Is Retentics or Telltale Retention AI cheaper?
- Paid plans start at $58/month for Retentics and $199/month for Telltale Retention AI. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Retentics lists 16 the others don’t mention, such as A/B testing, AI generation, AI recommendations, Back-in-stock emails. Telltale Retention AI lists 6 the others don’t mention, such as Activity tracking, AI insights, Custom dashboards, Data export. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 9, 2026 for Retentics, Oct 25, 2026 for Telltale Retention AI; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 9, 2026 for Retentics, Oct 25, 2026 for Telltale Retention AI. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.