Retentics: Repeat Order AI vs SegmentFlow.ai
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 9, 2026.
The short answer
- Retentics is detected on 8.8× as many Shopify stores as SegmentFlow.ai: 35 vs 4 as of Nov 9, 2026.
- Only SegmentFlow.ai lists a free plan. Paid plans start at $58/month for Retentics and $19/month for SegmentFlow.ai.
- Retentics lists 13 features SegmentFlow.ai’s listing doesn’t mention, including A/B testing, AI generation, AI recommendations.
Head to head
- United States
- South Korea
- Australia
- Estonia
- Japan
- United Kingdom
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Starter
- · 1,000 emails from Retentics flows
Essential
- · 4,000 emails from Retentics flows
Growth
- · 8,000 emails from Retentics flows
Scale
- · 14,000 emails from Retentics flows
Free
- · 2,500 emails included monthly
- · All features included
Starter
- · $1 per 1,000 extra emails
- · 10,000 emails included monthly
- · All features included
- · Extra emails billed through Shopify
Pro
- · $1 per 1,000 extra emails
- · 50,000 emails included monthly
- · All features included
- · Extra emails billed through Shopify
Scale
- · $1 per 1,000 extra emails
- · 200,000 emails included monthly
- · All features included
- · Extra emails billed through Shopify
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureWe analyze SKU-level purchase behavior to identify buyer cohorts — each with its own repurchase window, product preferences, and dynamic offers. Then automatically upgrade every Klaviyo flow to match. Smart Timing fires flows the moment each customer is ready. Smart Recs surface what they'll actually buy. Smart Offers protect margin without training discount-hunters.
Connect your Shopify store and turn one-time buyers into repeat customers with AI-crafted emails, pre-built journeys, and revenue tracking. Segmentflow automatically syncs customers, orders, products, and checkouts, then uses AI to build segments from plain-English descriptions and generate on-brand email campaigns. Track exact revenue earned from every send with real-time delivery analytics.
- Download real-time customer segments to increase repeat purchases
- Maximize email conversion rates with dynamic product recommendations
- Reap the power of AI: no need to set dozens of rules to create a new segment
- Access 24/7 customer support from our team of CRM marketing experts
- See revenue earned from every email — every order tied to its send
- Describe a win-back or promo — AI builds and sends the campaign
- Cart recovery, welcome, post-purchase, win-back journeys on connect
- Triggers repeat-purchase sends from browse, cart, and order activity
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Retentics |  SegmentFlow.ai |
|---|---|---|
| Detected stores | 35(ahead) | 4 |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Health & Beauty, Apparel & Accessories, Baby & Toddler | Health & Beauty, Apparel & Accessories, Baby & Toddler |
| Top store countries | United States, South Korea, Australia | Estonia, Japan, United Kingdom |
Reviews
| Measure | Retentics | SegmentFlow.ai |
|---|---|---|
| App Store rating | 5.0 ★ | Not published |
| App Store reviews | 23 | Not published |
| New reviews, 28 days | 3 | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Retentics | SegmentFlow.ai |
|---|---|---|
| Free plan | Not listed | Yes |
| Lowest paid monthly plan | $58/month | $19/month(ahead) |
| Longest free trial | 28 days | Not listed |
| Plans listed | 4 | 4 |
Listing
| Measure | Retentics | SegmentFlow.ai |
|---|---|---|
| Shopify category rank | #63(ahead) | #246 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Nov 24, 2023 | Jun 1, 2026 |
| Languages | 1 | 1 |
| Developer | Fridays Lab, Inc. | SegmentFlow.ai |
FAQ
Retentics and SegmentFlow.ai: common questions
- Which is more popular, Retentics or SegmentFlow.ai?
- Retentics is detected on 8.8× as many Shopify stores as SegmentFlow.ai: 35 vs 4 as of Nov 9, 2026.
- Is Retentics or SegmentFlow.ai cheaper?
- Only SegmentFlow.ai lists a free plan. Paid plans start at $58/month for Retentics and $19/month for SegmentFlow.ai. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Retentics lists 13 the others don’t mention, such as A/B testing, AI generation, AI recommendations, Back-in-stock emails. SegmentFlow.ai lists 10 the others don’t mention, such as Activity tracking, AI insights, Analytics dashboard, Checkout analytics. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 9, 2026; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 9, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.