Respondize | AI Email Support vs zeroSupport KI Support ‑ Mails
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for Respondize, Oct 14, 2026 for zeroSupport KI Support.
The short answer
- Only Respondize lists a free plan. Paid plans start at $10.49/month for Respondize and $50/month for zeroSupport KI Support.
- Respondize lists 7 features zeroSupport KI Support’s listing doesn’t mention, including Escalation, FAQs, Order tracking.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · 1 miembro del equipo
- · 150 créditos mensuales
- · Bandeja de entrada clasificada
- · Borradores generados con IA
- · Hasta 2 flujos de automatización
- · Hasta 5 plantillas personalizadas
Starter
- · 1 miembro del equipo
- · Bandeja de entrada clasificada
- · Borradores generados con IA
- · Contexto de pedidos y clientes
- · Créditos mensuales configurables
Advanced
- · Categorías, horarios y demoras
- · Escalado para revisión humana
- · Hasta 2 flujos de automatización
- · Hasta 5 plantillas personalizadas
- · Respuestas automáticas configurables
- · Todo lo incluido en Starter
Starter
Growth
Scale
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureRespondize convierte los correos de soporte en tickets organizados y muestra el contexto del cliente y del pedido en cada conversación. La IA clasifica consultas y genera borradores basados en las políticas de tu tienda. Puedes elegir categorías, horarios y demoras para enviar respuestas automáticas. Los casos sensibles se escalan para revisión humana.
Wechseln Sie nicht mehr zwischen Outlook und Shopify. zeroSupport zeigt Kunden- und Bestelldetails in Echtzeit direkt neben Ihren E-Mails an. Unsere KI analysiert eingehende Nachrichten und entwirft präzise, personalisierte Antworten basierend auf Ihren Shop-Daten. Optimieren Sie Ihren Kundenservice, verkürzen Sie Antwortzeiten und sorgen Sie für konsistente Kommunikation, ohne Ihren Posteingang zu verlassen.
- Mails con IA y respuestas automáticas opcionales según información de tu tienda
- Contexto de pedidos y clientes de Shopify dentro de cada respuesta
- Devoluciones, y creación de descuentos desde el mensaje de respuesta
- Sehen Sie Shopify-Bestellungen und Kundendaten direkt in Outlook ein.
- Erstellen Sie kontextbezogene KI-Antworten mit Ihren Shop-Daten und Ihrem Stil.
- Greifen Sie ohne Suche auf Echtzeit-Tracking, Versandstatus und Retoure zu.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Respondize |  zeroSupport KI Support |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Respondize | zeroSupport KI Support |
|---|---|---|
| App Store rating | 5.0 ★ | Not published |
| App Store reviews | 1 | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Respondize | zeroSupport KI Support |
|---|---|---|
| Free plan | Yes | Not listed |
| Lowest paid monthly plan | $10.49/month(ahead) | $50/month |
| Longest free trial | Not listed | 7 days |
| Plans listed | 3 | 3 |
Listing
| Measure | Respondize | zeroSupport KI Support |
|---|---|---|
| Shopify category rank | #98(ahead) | #255 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Feb 6, 2026 | Jan 12, 2026 |
| Languages | 2 | 1 |
| Developer | Respondize | PriorApps GmbH |
FAQ
Respondize and zeroSupport KI Support: common questions
- Is Respondize or zeroSupport KI Support cheaper?
- Only Respondize lists a free plan. Paid plans start at $10.49/month for Respondize and $50/month for zeroSupport KI Support. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Respondize lists 7 the others don’t mention, such as Escalation, FAQs, Order tracking, Rule-based triggers. zeroSupport KI Support lists 4 the others don’t mention, such as AI summaries, Live chat, Response templates, Ticketing. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for Respondize, Oct 14, 2026 for zeroSupport KI Support; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for Respondize, Oct 14, 2026 for zeroSupport KI Support. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.