Reslo: AI Order Replies vs Resolver Connect
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026.
The short answer
- Only Reslo lists a free plan. Paid plans start at $19/month for Reslo and $59/month for Resolver Connect.
- Resolver Connect lists 17 features Reslo’s listing doesn’t mention, including AI responses, AI summaries, Analytics.
Head to head
Free
- · 10 AI-drafted replies per month
- · Auto-triage with confidence scores
- · Real-time order & tracking sync
Starter
- · 150 AI-drafted replies per month
- · Everything in Free
Growth
- · Everything in Starter
- · Priority processing
- · Unlimited replies (fair use)
Solo
- · 1 store, 1 seat
- · 300 tickets/month
- · Auto-replies to tickets
- · Replies in any language, on brand
- · Syncs live order & tracking data
Team
- · 2,500 tickets/month
- · 3 stores, 3 team seats
- · Auto-replies to tickets
- · Replies in any language, on brand
- · Syncs live order & tracking data
Portifolio
- · 6,000 tickets/month
- · Auto-replies to tickets
- · Replies in any language, on brand
- · Syncs live order & tracking data
- · Unlimited stores, 10 seats
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureReslo is a lightweight help desk for the order and shipping questions your customer service team answers every day. When a customer asks where their order is, it reads the order's real status and tracking and drafts a clear, accurate reply. If the details aren't available, the draft says so instead of guessing. You review and edit every reply before sending, so nothing reaches a customer automatically.
Resolver connects your support inbox and your Shopify store, then handles the repetitive tickets for you. It reads each incoming email, identifies the customer and their order, and drafts an accurate reply the customer's own language. You review and approve each reply, or enable auto-send once you trust it. Replies come from your own address, so customers only ever see your brand. Built for lean teams.
- Drafts replies from each order's real status, tracking, and fulfillment details
- Never invents tracking numbers or dates; says unknown when data is missing
- You review, edit, and send every reply. Nothing is sent automatically
- Sorts incoming questions by type so you handle the urgent ones first
- Drafts a reply to every support email, grounded in the real order details
- Auto-resolves common tickets: order status, tracking, returns and refunds
- Replies in the customer's own language, from your own support address
- Review and approve, or auto-send once you trust it: you stay in control
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Reslo |  Resolver Connect |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Reslo | Resolver Connect |
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Reslo | Resolver Connect |
|---|---|---|
| Free plan | Yes | Not listed |
| Lowest paid monthly plan | $19/month(ahead) | $59/month |
| Longest free trial | Not listed | 7 days |
| Plans listed | 3 | 3 |
Listing
| Measure | Reslo | Resolver Connect |
|---|---|---|
| Shopify category rank | #326 | #148 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Aug 3, 2026 | Sep 2, 2026 |
| Languages | 1 | 1 |
| Developer | Sumate Chimyindee | Resolver.Chat |
FAQ
Reslo and Resolver Connect: common questions
- Is Reslo or Resolver Connect cheaper?
- Only Reslo lists a free plan. Paid plans start at $19/month for Reslo and $59/month for Resolver Connect. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Reslo lists 3 the others don’t mention, such as Estimated delivery date, Real-time notifications, Real-time tracking. Resolver Connect lists 17 the others don’t mention, such as AI responses, AI summaries, Analytics, Auto-assign. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.