Replyglot vs Resolver Connect

Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026.

The short answer

  • Only Replyglot lists a free plan. Paid plans start at $9.99/month for Replyglot and $59/month for Resolver Connect.
  • Resolver Connect lists 17 features Replyglot’s listing doesn’t mention, including AI responses, AI summaries, Analytics.

Head to head

Open this comparison in ShoplistFree account. Every feature, store and change, side by side.
Pitch
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Categories
  • Helpdesk
  • Helpdesk
Languages
  • English
  • English
Launched
Jun 9, 2026
Sep 2, 2026
Built for Shopify
Not badged
Not badged
Reviews per month
—
—
Detected stores
0active installs
0active installs
Most common store size
—
—
Top countries
—
—
Free options
Free planFree trial
Free planFree trial
Monthly range
From $0 to $29.99/month
From $59 to $599/month
Plans
FreeFree
Starter$9.99/month
Growth$19.99/month
Pro$29.99/month
Solo$59/month
7-day free trial
  • · 1 store, 1 seat
  • · 300 tickets/month
  • · Auto-replies to tickets
  • · Replies in any language, on brand
  • · Syncs live order & tracking data
Team$249/month
7-day free trial
  • · 2,500 tickets/month
  • · 3 stores, 3 team seats
  • · Auto-replies to tickets
  • · Replies in any language, on brand
  • · Syncs live order & tracking data
Portifolio$599/month
7-day free trial
  • · 6,000 tickets/month
  • · Auto-replies to tickets
  • · Replies in any language, on brand
  • · Syncs live order & tracking data
  • · Unlimited stores, 10 seats
Coverage
0 of 17 features0%
17 of 17 features100%
Unique strengths
—
  • AI responses
  • AI summaries
  • Analytics
  • Auto-assign
  • +13 more
Helpdesk
0%0/17
100%17/17
Channels
0%0/1
100%1/1
Workflow automation
0%0/16
100%16/16
0017onlybothonly
ReplyglotResolver Connect17 features listed across both App Store listings

Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.

See every feature
Works with also listed by another
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How it sells itself

Replyglot helps merchants turn product reviews into warm, on-brand replies from inside Shopify admin. It drafts responses that can read customer photos, answer in the customer's own language, and save time on daily review follow-up. Merchants stay in control: generate a draft, edit if needed, then post. Built for stores that want faster review management without adding a heavy support workflow.

Resolver connects your support inbox and your Shopify store, then handles the repetitive tickets for you. It reads each incoming email, identifies the customer and their order, and drafts an accurate reply the customer's own language. You review and approve each reply, or enable auto-send once you trust it. Replies come from your own address, so customers only ever see your brand. Built for lean teams.

Key points
  • Photo-aware AI reply drafts reference review images.
  • Same-language replies for global customer reviews.
  • One-click generate, edit, and post workflow.
  • Drafts a reply to every support email, grounded in the real order details
  • Auto-resolves common tickets: order status, tracking, returns and refunds
  • Replies in the customer's own language, from your own support address
  • Review and approve, or auto-send once you trust it: you stay in control
Screenshots
Same-language reply for a Chinese review
Usage meter and AI draft on Reviews pageQuota warning before extra draftsAI reply draft referencing product photo
one inbox for every store you run
every reply, grounded in the real orderCatches chargebacks before they cost youreplies in your customer's language

All the numbers

Every figure, side by side

A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.

Showing only the rows where the apps differ.

Adoption

MeasureReplyglotResolver Connect
Detected storesNot publishedNot published
Net store change, 28 days0estimated0estimated
Stores added, 28 daysNot enough dataNot enough data
Big-brand shareNot enough dataNot enough data
Top store categoriesNot publishedNot published
Top store countriesNot publishedNot published

Reviews

MeasureReplyglotResolver Connect
App Store ratingNot publishedNot published
App Store reviewsNot publishedNot published
New reviews, 28 daysNot enough dataNot enough data
Reviewers a year or more inNot enough dataNot enough data

Pricing

MeasureReplyglotResolver Connect
Free planYesNot listed
Lowest paid monthly plan$9.99/month(ahead)$59/month
Longest free trialNot listed7 days
Plans listed43

Listing

MeasureReplyglotResolver Connect
Shopify category rank#254in Helpdesk#148(ahead)in Helpdesk
Shopify App ChartsNot on this week’s chartsNot on this week’s charts
Built for ShopifyNoNo
LaunchedJun 9, 2026Sep 2, 2026
Languages1English1English
DevelopergeminindupResolver.Chat

FAQ

Replyglot and Resolver Connect: common questions

Is Replyglot or Resolver Connect cheaper?
Only Replyglot lists a free plan. Paid plans start at $9.99/month for Replyglot and $59/month for Resolver Connect. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
What features does each app list that the other doesn’t?
Resolver Connect lists 17 the others don’t mention, such as AI responses, AI summaries, Analytics, Auto-assign. A feature missing from a listing may still be supported; this compares what each App Store listing says.
Where does this comparison’s data come from?
Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026; estimated figures are labeled.

How Shoplist compares apps

Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.