Replori: AI Customer Support vs Takkie AI

Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 14, 2026 for Replori, Oct 13, 2026 for Takkie AI.

The short answer

  • Only Takkie AI lists a free plan. Paid plans start at $14/month for Replori and $49/month for Takkie AI.
  • Replori lists 6 features Takkie AI’s listing doesn’t mention, including Analytics, Auto-assign, Escalation.

Head to head

Open this comparison in ShoplistFree account. Every feature, store and change, side by side.
Pitch
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Developer
Categories
  • Helpdesk
  • Helpdesk
Languages
  • English
  • Arabic
  • English
Launched
May 6, 2026
May 13, 2026
Built for Shopify
Not badged
Not badged
Reviews per month
—
—
Detected stores
0active installs
0active installs
Most common store size
—
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Top countries
—
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Free options
Free planFree trial
Free planFree trial
Monthly range
From $14 to $59/month
From $0 to $499/month
Plans
Starter$14/month
7-day free trial
  • · 150 AI support tickets
  • · 50 image analyses
  • · AI Suggested Replies
  • · Confidence-Based Auto-Send
  • · Live Chat
  • · Reports Dashboard
Growth$29/month
7-day free trial
  • · 200 image analyses
  • · 400 AI support tickets
  • · Advanced Automation Workflows
  • · Everything in Starter Plan
  • · Remove Branding
  • · Weekly AI Action Plan
Pro$59/month
7-day free trial
  • · 500 image analyses
  • · 900 AI support tickets
  • · Advanced Reporting Exports
  • · Everything in Growth Plan
  • · Priority Support
FreeFree
  • · 1 agent
  • · 50 KB per AI agent
  • · 50 lifetime credits
  • · Access to basic model
  • · Widget only
Starter$49/month
  • · 1.000 monthly credits
  • · 10 MB per AI agent
  • · 2 agents
  • · 5 actions per AI agent
  • · Access to advanced models
  • · Apps (Slack, Shopify + more)
Growth$149/month
  • · 20 MB per AI agent
  • · 3 agents
  • · 5.000 monthly credits
  • · 8 actions per AI agent
  • · Access to advanced models
  • · Auto retrain
Pro$499/month
  • · 15 actions per AI agent
  • · 40 MB per AI agent
  • · Priority support
Coverage
14 of 15 features93%
9 of 15 features60%
Unique strengths
  • Analytics
  • Auto-assign
  • Escalation
  • Live chat
  • +2 more
  • Self-service
Helpdesk
93%14/15
60%9/15
Channels
67%2/3
67%2/3
Workflow automation
100%12/12
58%7/12
681onlybothonly
ReploriTakkie AI15 features listed across both App Store listings

Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.

See every feature
Works with also listed by another
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How it sells itself

Replori is an AI chat widget that automatically answers customer questions about products, orders, shipping, and store policies. It syncs your Shopify catalog, analyzes product images, and learns from past support tickets to refine responses over time.

You can easily create an AI customer support chat agent, without any technical knowledge. Create your agent and write custom instructions or choose from one of the templates. Connect your Shopify store, enable the theme extension and you're ready to go. Your agent can now give product recommendations and check customer order statuses 24/7.

Key points
  • AI chat trained on your product catalog, policies, and past support tickets
  • Real-time order tracking and status lookup inside chat
  • AI analyzes product images for smarter answers and recommendations
  • Auto-escalate low-confidence conversations to human support
  • Train your AI with your products.
  • Check order status during conversation.
  • Add custom files or text to train additional knowledge.
Screenshots
3
21
Step 2, add knowledge banner
Step 1, create your agent bannerStep 3, connect your store bannerTakkie AI chat image promo

All the numbers

Every figure, side by side

A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.

Showing only the rows where the apps differ.

Adoption

MeasureReploriTakkie AI
Detected storesNot publishedNot published
Net store change, 28 days0estimated0estimated
Stores added, 28 daysNot enough dataNot enough data
Big-brand shareNot enough dataNot enough data
Top store categoriesNot publishedNot published
Top store countriesNot publishedNot published

Reviews

MeasureReploriTakkie AI
App Store ratingNot publishedNot published
App Store reviewsNot publishedNot published
New reviews, 28 daysNot enough dataNot enough data
Reviewers a year or more inNot enough dataNot enough data

Pricing

MeasureReploriTakkie AI
Free planNot listedYes
Lowest paid monthly plan$14/month(ahead)$49/month
Longest free trial7 daysNot listed
Plans listed34

Listing

MeasureReploriTakkie AI
Shopify category rank#214(ahead)in Helpdesk#263in Helpdesk
Shopify App ChartsNot on this week’s chartsNot on this week’s charts
Built for ShopifyNoNo
LaunchedMay 6, 2026May 13, 2026
Languages2English, Arabic1English
DeveloperapexTakkie AI

FAQ

Replori and Takkie AI: common questions

Is Replori or Takkie AI cheaper?
Only Takkie AI lists a free plan. Paid plans start at $14/month for Replori and $49/month for Takkie AI. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
What features does each app list that the other doesn’t?
Replori lists 6 the others don’t mention, such as Analytics, Auto-assign, Escalation, Live chat. Takkie AI lists 1 the others don’t mention, such as Self-service. A feature missing from a listing may still be supported; this compares what each App Store listing says.
Where does this comparison’s data come from?
Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 14, 2026 for Replori, Oct 13, 2026 for Takkie AI; estimated figures are labeled.

How Shoplist compares apps

Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 14, 2026 for Replori, Oct 13, 2026 for Takkie AI. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.