Repli AI vs SolveBot
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 29, 2026 for Repli AI, Oct 13, 2026 for SolveBot.
The short answer
- Paid plans start at $49/month for Repli AI and $20/month for SolveBot.
- Repli AI lists 13 features SolveBot’s listing doesn’t mention, including AI summaries, Analytics, Auto-assign.
Head to head
Starter
Growth
Starter + AI Start
Scale
Growth + AI Growth
Pro
Scale + AI Scale
Pro + AI Pro
Starter
- · AI training and email responses
- · Access to SolveBot
- · Cheapest SovleBot Plan
Standard
- · AI training and email responses
- · Access to SolveBot
- · Slightly cheaper credit cost
Essentials
- · AI training and email responses
- · Access to SolveBot
- · Cheapest per-credit cost
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureRepli AI is your advanced AI helpdesk solution, designed to streamline customer support. Manage email, Facebook, Instagram messages (including comments), and live chat from one dashboard. The app includes AI Co Pilot, ticket management, automations, and comprehensive reporting features (tickets, response times, CSAT, and more). Additional capabilities include ticket tagging, templated responses, and a chat widget.
SolveBot is a full customer support application, embedded in your Shopify admin. Customers email their questions and support requests to your email address which is routed to SolveBot. Send ticket responses to our AI backend, which are then emailed to your customer. Manage your AI training manual by adding store policies and products to manual, which your AI Assistant then leverages.
- AI-Powered Response Generation with Brand Customisation
- Ticket management
- Automations
- Reporting (tickets, response times, CSAT, and more
- Customer support ticket management, receive and send responses over email.
- Manage your AI Assistants, create support manuals using Shopify products.
- Quickly respond to tickets using artificial intelligence.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Repli AI |  SolveBot |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Repli AI | SolveBot |
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
FAQ
Repli AI and SolveBot: common questions
- Is Repli AI or SolveBot cheaper?
- Paid plans start at $49/month for Repli AI and $20/month for SolveBot. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Repli AI lists 13 the others don’t mention, such as AI summaries, Analytics, Auto-assign, Customer notifications. SolveBot lists 1 the others don’t mention, such as Contact form. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 29, 2026 for Repli AI, Oct 13, 2026 for SolveBot; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 29, 2026 for Repli AI, Oct 13, 2026 for SolveBot. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.