Repli AI vs SellPilot
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 29, 2026 for Repli AI, Nov 8, 2026 for SellPilot.
The short answer
- Paid plans start at $49/month for Repli AI and $19/month for SellPilot.
- Repli AI lists 12 features SellPilot’s listing doesn’t mention, including AI summaries, Analytics, Auto-assign.
Head to head
Starter
Growth
Starter + AI Start
Scale
Growth + AI Growth
Pro
Scale + AI Scale
Pro + AI Pro
Starter
Growth
Pro
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureRepli AI is your advanced AI helpdesk solution, designed to streamline customer support. Manage email, Facebook, Instagram messages (including comments), and live chat from one dashboard. The app includes AI Co Pilot, ticket management, automations, and comprehensive reporting features (tickets, response times, CSAT, and more). Additional capabilities include ticket tagging, templated responses, and a chat widget.
SellPilot helps Shopify merchants manage customer conversations across Facebook Messenger, Instagram, and WhatsApp from a single workspace. Support teams can view customer profiles, Shopify order information, conversation history, and channel activity without switching between multiple tools. AI-assisted responses help agents answer questions faster while maintaining consistent communication across channels.
- AI-Powered Response Generation with Brand Customisation
- Ticket management
- Automations
- Reporting (tickets, response times, CSAT, and more
- Unified inbox for customer conversations
- AI-assisted customer replies
- Shopify customer and order context
- Team collaboration and conversation assignment
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Repli AI | |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Repli AI | |
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
FAQ
Repli AI and SellPilot: common questions
- Is Repli AI or SellPilot cheaper?
- Paid plans start at $49/month for Repli AI and $19/month for SellPilot. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Repli AI lists 12 the others don’t mention, such as AI summaries, Analytics, Auto-assign, Chatbot. SellPilot lists 1 the others don’t mention, such as Live chat. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 29, 2026 for Repli AI, Nov 8, 2026 for SellPilot; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 29, 2026 for Repli AI, Nov 8, 2026 for SellPilot. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.