ReplayPRO: Replays & Heatmaps vs Retter ‑ Heatmaps & Replay
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 9, 2026 for ReplayPRO, Dec 2, 2025 for Retter.
The short answer
- On the Shopify App Store: ReplayPRO 4.7 from 16 reviews and Retter 4.5 from 48 reviews.
- Only Retter lists a free plan. Paid plans start at $9/month for ReplayPRO and $4.99/month for Retter.
Head to head
Heatmaps & Replay Session | Live & Visitor Tracking
- United States
- Germany
- United Kingdom
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
ENTRY
- · 10K sessions/month
- · AI Analytics (25/day)
- · Funnels & UTM insights
- · Session replay
PRO
- · 50K sessions/month
- · AI Analytics (unlimited)
- · Export data
- · Funnels & UTM insights
- · MCP Integration
- · Never pause recording (overage billing)
Free
- · 30 days storage
- · All other features
- · Custom Events
- · Live View
- · Session Insights
- · Top-notch support
Basic Plan
- · 30 days storage
- · All other features
- · Custom Events
- · Live View
- · Session Insights
- · Top-notch support
ADVANCED PLAN
- · 30 days storage
- · All other features
- · Custom Events
- · Live View
- · Session Insights
- · Top-notch support
Pro Plan
- · 30 days storage
- · All other features
- · Custom Events
- · Live View
- · Session Insights
- · Top-notch support
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureStop guessing why visitors leave. ReplayPRO tracks every visitor across all their sessions — not just one visit, but their full journey over months. See what they browsed, what they bought, and where they dropped off. Filter by campaign, source, device, country, cart, and buyer status. View heatmaps showing only buyers' clicks. Ask AI about your data and get real charts instantly.
Retter helps you see where your visitors clicked, scrolled, moved, or tapped. Replay how your visitors interact with your products, collections, pages, carts, and what made them abandon your store. Using Session Record & Replay is a must.
- Gain a complete view of visitor behavior and store performance
- Identify and eliminate conversion obstacles for a better customer experience
- Optimize your store's performance by targeting high-performing pages and content
- Track metrics from actual devices for accurate store performance measurement
- Record & Replay help you understand your visitor with location, browser, session
- Heatmaps help you understand which part of your page is interactive
- Replay recordings is just like DVR, see where your visitors click, scroll & move
- Heatmap & Replay help Identify landing page problems and improve your sales
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  ReplayPRO |  Retter |
|---|---|---|
| Detected stores | 348 | Not published |
| Net store change, 28 days | +2 | 0 |
| Stores added, 28 days | 2 | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Apparel & Accessories, Home & Garden, Health & Beauty | Not published |
| Top store countries | United States, Germany, United Kingdom | Not published |
Reviews
| Measure | ReplayPRO | Retter |
|---|---|---|
| App Store rating | 4.7 ★(ahead) | 4.5 ★ |
| App Store reviews | 16 | 48(ahead) |
| New reviews, 28 days | 0 | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
FAQ
ReplayPRO and Retter: common questions
- Is ReplayPRO or Retter cheaper?
- Only Retter lists a free plan. Paid plans start at $9/month for ReplayPRO and $4.99/month for Retter. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- Which has better reviews, ReplayPRO or Retter?
- On the Shopify App Store: ReplayPRO 4.7 from 16 reviews and Retter 4.5 from 48 reviews.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 9, 2026 for ReplayPRO, Dec 2, 2025 for Retter; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 9, 2026 for ReplayPRO, Dec 2, 2025 for Retter. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.