Repair Ticket & Service Ops vs StoreOps ‑ Operations Platform
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 9, 2026 for Repair Ticket & Service Ops, Oct 13, 2026 for StoreOps.
The short answer
- Only Repair Ticket & Service Ops lists a free plan. Paid plans start at $9/month for Repair Ticket & Service Ops and $19/month for StoreOps.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · Customer status page
- · Email notifications to customers
- · Staff accounts: 1
- · Tickets per month: 20
Pro
- · Custom services and workflow
- · Dashboard charts
- · Deposits and online payments
- · Labels, receipts, calendar links
- · Repair request page for customers
- · Staff accounts: 3
Business
- · AI assistance: 500,000 tokens/mo
- · Custom intake questions
- · Estimate approval
- · Reminders and email campaigns
- · Reports and exports
- · SMS with your own provider
Enterprise
- · AI tokens per month: 3,000,000
- · B2B billing (Shopify Plus)
- · Multiple locations
- · Parts hold and tracking
- · Staff accounts: Unlimited
- · Technician commissions
Ops Essentials
- · Compliance & Legal Document Tracking
- · Finance & Expense Tracking System
- · Marketing Campaign Management Tools
- · Multi-Store Management System
- · Reports & Analytics Dashboard System
- · Task & Project Management Platform
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureRepair & Service Ops helps repair shops, tailors, jewelers and other service businesses run every job from drop-off to pickup, inside your store admin. Create tickets with several items and photos, send estimates for approval, collect deposits and payments, and schedule work on a calendar. Customers request repairs, track progress and pay on a repair center in your own storefront, with updates by email or text.
StoreOps centralizes all non-store operations in one unified platform. It helps merchants manage workforce, finance, marketing, vendors, tasks, inventory support, compliance, files, and internal communications without relying on spreadsheets or disconnected tools.
- Create and track service tickets with customizable workflow steps
- Collect deposits and payments via draft orders
- Share status links with customers for progress tracking
- Integrates with POS for in-person ticket creation
- Workforce management with attendance, payroll, and performance tracking
- Expense, budget, and cash flow tracking with approval workflows
- Centralized vendor, influencers, contract, and invoice management
- Tasks, influencers, and team collaboration with progress tracking
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Repair Ticket & Service Ops |  StoreOps |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Repair Ticket & Service Ops | StoreOps |
|---|---|---|
| App Store rating | 4.1 ★ | Not published |
| App Store reviews | 7 | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Repair Ticket & Service Ops | StoreOps |
|---|---|---|
| Free plan | Yes | Not listed |
| Lowest paid monthly plan | $9/month(ahead) | $19/month |
| Longest free trial | 7 days | 7 days |
| Plans listed | 4 | 1 |
Listing
| Measure | Repair Ticket & Service Ops | StoreOps |
|---|---|---|
| Shopify category rank | #17(ahead) | #189 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | Yes | No |
| Launched | May 11, 2026 | Mar 2, 2026 |
| Languages | 1 | 1 |
| Developer | Firesio | shopperkits |
FAQ
Repair Ticket & Service Ops and StoreOps: common questions
- Is Repair Ticket & Service Ops or StoreOps cheaper?
- Only Repair Ticket & Service Ops lists a free plan. Paid plans start at $9/month for Repair Ticket & Service Ops and $19/month for StoreOps. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 9, 2026 for Repair Ticket & Service Ops, Oct 13, 2026 for StoreOps; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 9, 2026 for Repair Ticket & Service Ops, Oct 13, 2026 for StoreOps. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.