Repair Ticket & Service Ops vs ShopTasks: Store Operations
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 9, 2026 for Repair Ticket & Service Ops, Aug 22, 2026 for ShopTasks.
The short answer
- On the Shopify App Store: Repair Ticket & Service Ops 4.1 from 7 reviews and ShopTasks 5.0 from 2 reviews.
- Only Repair Ticket & Service Ops lists a free plan.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · Customer status page
- · Email notifications to customers
- · Staff accounts: 1
- · Tickets per month: 20
Pro
- · Custom services and workflow
- · Dashboard charts
- · Deposits and online payments
- · Labels, receipts, calendar links
- · Repair request page for customers
- · Staff accounts: 3
Business
- · AI assistance: 500,000 tokens/mo
- · Custom intake questions
- · Estimate approval
- · Reminders and email campaigns
- · Reports and exports
- · SMS with your own provider
Enterprise
- · AI tokens per month: 3,000,000
- · B2B billing (Shopify Plus)
- · Multiple locations
- · Parts hold and tracking
- · Staff accounts: Unlimited
- · Technician commissions
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureRepair & Service Ops helps repair shops, tailors, jewelers and other service businesses run every job from drop-off to pickup, inside your store admin. Create tickets with several items and photos, send estimates for approval, collect deposits and payments, and schedule work on a calendar. Customers request repairs, track progress and pay on a repair center in your own storefront, with updates by email or text.
ShopTasks turns day-to-day store work into clear, trackable tasks. Create tasks manually or from store events, assign an owner and due date, and connect each task to its order, product or customer. Teams can manage special orders, fulfillment exceptions, inventory checks and customer follow-ups from customizable boards.
- Create and track service tickets with customizable workflow steps
- Collect deposits and payments via draft orders
- Share status links with customers for progress tracking
- Integrates with POS for in-person ticket creation
- Add tasks to products, orders and customers. Keep track of them with your team.
- Manage tasks using a board view, see your tasks over different statuses.
- Assign tasks to your staff members and keep track of their progress in one place
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Repair Ticket & Service Ops |  ShopTasks |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Repair Ticket & Service Ops | ShopTasks |
|---|---|---|
| App Store rating | 4.1 ★ | 5.0 ★(ahead) |
| App Store reviews | 7(ahead) | 2 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Repair Ticket & Service Ops | ShopTasks |
|---|---|---|
| Free plan | Yes | Not listed |
| Lowest paid monthly plan | $9/month | No monthly plan listed |
| Longest free trial | 7 days | Not listed |
| Plans listed | 4 | Not published |
Listing
| Measure | Repair Ticket & Service Ops | ShopTasks |
|---|---|---|
| Shopify category rank | #17(ahead) | #33 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | Yes | No |
| Launched | May 11, 2026 | Oct 27, 2025 |
| Languages | 1 | 1 |
| Developer | Firesio | Elevixa |
FAQ
Repair Ticket & Service Ops and ShopTasks: common questions
- Is Repair Ticket & Service Ops or ShopTasks cheaper?
- Only Repair Ticket & Service Ops lists a free plan. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- Which has better reviews, Repair Ticket & Service Ops or ShopTasks?
- On the Shopify App Store: Repair Ticket & Service Ops 4.1 from 7 reviews and ShopTasks 5.0 from 2 reviews.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 9, 2026 for Repair Ticket & Service Ops, Aug 22, 2026 for ShopTasks; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 9, 2026 for Repair Ticket & Service Ops, Aug 22, 2026 for ShopTasks. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.