REP AI: AI Sales & Support vs V‑Staff | 接客品質を引き上げるバーチャルスタッフ
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 8, 2026 for REP AI, Oct 13, 2026 for V‑Staff.
The short answer
- Only V‑Staff lists a free plan. Paid plans start at $104/month for REP AI and $9/month for V‑Staff.
- REP AI lists 34 features V‑Staff’s listing doesn’t mention, including A/B testing, Agent avatar, AI chatbots.
Head to head
- United States
- United Kingdom
- Australia
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Pay-as-you-Grow
- · 100 free visitors a month
- · AI Sales skills
- · Chat support
- · Self-serve onboarding
- · Up to 100 products
Starter plan
- · AI Sales skills
- · AI product recommendations
- · AI training
- · Custom branding
- · Email support
- · Up to 1,000 products
Basic Plan
- · AI Sales skills
- · AI product recommendations
- · AI training
- · Chat support
- · Custom branding
- · Up to 2,000 products
Standard Plan
- · AI Sales skills
- · AI training
- · Chat support
- · Custom branding
- · Product recommendations
- · Up to 50K visitors/mo
Free
- · 120,000 tokens / month
- · Live2D storefront assistant
- · Recommendation API access
Starter
- · 1,000,000 tokens / month
- · Live2D storefront assistant
- · Recommendation API access
Pro
- · Live2D storefront assistant
- · Priority support
- · Recommendation API access
- · Unlimited tokens / month
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureREP AI is one AI agent that sells and supports on your Shopify store. It starts conversations based on shopper behavior, recommends products from your live catalog and edits the cart right in chat. It resolves order status, returns, cancellations and address changes, then hands the rest to Rep Inbox, Gorgias, Zendesk, Kustomer, Freshdesk or Richpanel with the history attached.
V-Staffは、Live2Dによる豊かな表現力と高度なAIレコメンドを融合させた、次世代のクリエンテリング・プラットフォームです。ブランド体験の向上と確実な収益成長を支援します。 Transform your e-commerce store into an engaging, high-conversion showroom. V-Staff leverages cutting-edge Live2D technology to provide a personalized shopping experience that goes beyond static chatbots.
- Behavioral AI approaches site visitors when they need help = increased CVR
- Conversational AI provides service, sales, & support = more sales & less tickets
- Brand Intelligence: AI learns & expresses your unique brand in-chat = on-brand
- AI Training: Train your AI to make it even more knowledgeable & on-brand
- Immersive Live2D Clienteling | LTVを高めるLive2D接客
- Maximize Units Per Transaction (UPT) | セット率（UPT）の戦略的向上
- Personalized Staff Selection | 個性が選べるマルチスタッフ制
- Smart Recommendation Management | スマート・レコメンド・ログ
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure | REP AI |  V‑Staff |
|---|---|---|
| Detected stores | 472 | Not published |
| Net store change, 28 days | −15 | 0 |
| Stores added, 28 days | 17 | Not enough data |
| Big-brand share | 24% | Not enough data |
| Top store categories | Health & Beauty, Apparel & Accessories, Home & Garden | Not published |
| Top store countries | United States, United Kingdom, Australia | Not published |
Reviews
| Measure | REP AI | V‑Staff |
|---|---|---|
| App Store rating | 4.5 ★ | Not published |
| App Store reviews | 125 | Not published |
| New reviews, 28 days | 7 | Not enough data |
| Reviewers a year or more in | 18% | Not enough data |
FAQ
REP AI and V‑Staff: common questions
- Is REP AI or V‑Staff cheaper?
- Only V‑Staff lists a free plan. Paid plans start at $104/month for REP AI and $9/month for V‑Staff. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- REP AI lists 34 the others don’t mention, such as A/B testing, Agent avatar, AI chatbots, Business hours. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 8, 2026 for REP AI, Oct 13, 2026 for V‑Staff; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 8, 2026 for REP AI, Oct 13, 2026 for V‑Staff. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.