Relayship vs ShipAlert
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for Relayship, Oct 14, 2026 for ShipAlert.
The short answer
- Only ShipAlert lists a free plan. Paid plans start at $19/month for Relayship and $9.99/month for ShipAlert.
- Relayship lists 1 features ShipAlert’s listing doesn’t mention, including Global tracking.
Head to head
Starter
- · 1 Shopify store
- · 30-day email history
- · 500 tracking uploads/mo
- · Email + PDF extraction
- · Email support (48h)
Growth
- · 2,000 tracking uploads/mo
- · 3 Shopify stores
- · Custom supplier prompts
- · Daily digest email
- · Email support (24h)
- · Unlimited email history
Scale
- · 10,000 tracking uploads/mo
- · API + outbound webhooks
- · Priority support (4h)
- · Unlimited stores
- · Uptime SLA
Free
Starter
Growth
Pro
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureRelayship reads the dispatch emails your suppliers already send. Forward them to one address and we extract the tracking number, the carrier, and the order it belongs to, then fulfill the order on Shopify so your customer gets a shipping notification. It works whether the email is plain text, HTML, or a PDF shipping label. You don't need a supplier portal, sheet, or API.
ShipAlert watches every fulfilled order and flags a shipment as delayed when tracking stalls past your threshold: no carrier scan in 48h, or past the delivery date. You hear about at-risk orders before the customer does, so you fix them first. Optionally auto-email customers a tasteful "running late" note to cut "where is my order" tickets. One dashboard shows every shipment: in transit, delayed, delivered.
- Reads tracking from plain text, HTML, and PDF shipping label attachments
- Matches each email to a Shopify order by reference, address, or customer name
- Review queue for uncertain matches, so you confirm before tracking posts
- Flags delayed orders by time: no carrier scan in 48h or past delivery date
- Emails you the moment a shipment stalls, before the customer asks
- Auto-emails customers a tasteful 'running late' note to cut WISMO tickets
- One dashboard for every shipment: in transit, delayed, and delivered
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Relayship |  ShipAlert |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Relayship | ShipAlert |
|---|---|---|
| App Store rating | Not published | 4.0 ★ |
| App Store reviews | Not published | 1 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
FAQ
Relayship and ShipAlert: common questions
- Is Relayship or ShipAlert cheaper?
- Only ShipAlert lists a free plan. Paid plans start at $19/month for Relayship and $9.99/month for ShipAlert. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Relayship lists 1 the others don’t mention, such as Global tracking. ShipAlert lists 1 the others don’t mention, such as Real-time tracking. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for Relayship, Oct 14, 2026 for ShipAlert; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for Relayship, Oct 14, 2026 for ShipAlert. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.