Relay: Slack Notifications vs Switch Labs
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for Relay, Feb 19, 2026 for Switch Labs.
The short answer
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
All Inclusive
- · Customize notification content
- · Rule-based triggers
- · Send to multiple channels
- · Slack lookup commands
- · Unlimited notifications
- · Unlimited support
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureRelay is a simple but powerful solution for listening to store events and sending notifications to your Slack workspace. Choose which notifications you would like to send, which channels you would like them sent to and what information you would like to receive.
This app reads customers and orders from your store and syncs them to Relay CRM. It performs an initial historical import and continues to update records via webhooks. Contacts are deduplicated by email and orders are attached to the matching CRM contact. Data is read-only; the app does not modify your store or theme.
- Send to multiple channels so every department can stay informed
- Setup simple or complex conditions for each notification
- Customize your notification content so you only receive the information you need
- Powerful Slack lookup commands, so you never have to leave your Slack workspace
- One-click OAuth install and guided setup.
- Read-only sync of customers and orders (historical backfill + ongoing updates).
- Contact matching & deduplication by email with basic field mapping.
- Status & logs for import progress, errors, and retries.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Relay |  Switch Labs |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Relay | Switch Labs |
|---|---|---|
| App Store rating | 4.7 ★ | Not published |
| App Store reviews | 3 | Not published |
| New reviews, 28 days | 0 | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Relay | Switch Labs |
|---|---|---|
| Free plan | Not listed | Not listed |
| Lowest paid monthly plan | $5/month | No monthly plan listed |
| Longest free trial | 14 days | Not listed |
| Plans listed | 1 | Not published |
Listing
| Measure | Relay | Switch Labs |
|---|---|---|
| Shopify category rank | #58 | #176 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Jul 27, 2022 | Oct 30, 2025 |
| Languages | 1 | 1 |
| Developer | Shopside by Piric Group | Switch Labs |
FAQ
Relay and Switch Labs: common questions
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for Relay, Feb 19, 2026 for Switch Labs; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for Relay, Feb 19, 2026 for Switch Labs. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.