Relay: AI SMS Cart Recovery vs Revivify AI
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 19, 2026 for Relay, Oct 13, 2026 for Revivify AI.
The short answer
- Paid plans start at $29/month for Relay and $49/month for Revivify AI.
- Relay lists 10 features Revivify AI’s listing doesn’t mention, including Automated workflows, Behavior tracking, Conversion tracking.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Spark
- · 400 credits per month ($0.1 overage)
- · AI two-way conversations, zero setup
- · Automatic discounts
- · Conversation logs (read-only)
- · Multi-currency support
- · Product sync every 7 days
Engage
- · 1,300 credits per month ($0.085 overage)
- · Everything in Spark, plus:
- · Product sync every 3 days
- · Up to 5 knowledge base documents
Convert
- · 3,850 credits per month ($0.075 overage)
- · Daily product sync
- · Everything in Engage, plus:
- · Priority support
- · Up to 15 knowledge base documents
Scale
- · 11.3K credits per month ($0.065 overage)
- · Everything in Convert, plus:
- · Founder-led onboarding
- · Product sync every 6 hours
- · Up to 50 knowledge base documents
Starter
- · 10 Auto-Saves (Lifetime)
- · Retention Analytics Dashboard
- · Standard Support
Growth
- · 100 Auto-Saves per month
- · 3% performance fee on recovered revenue
- · Advanced ROI Analytics
- · Priority Support
Pro
- · 1% performance fee on saved revenue
- · 1000 Auto-Saves per month
- · Dedicated Support Line
- · Full Retention Automation Suite
Enterprise
- · 0.5% fee on recovered revenue
- · Custom AI Training
- · Dedicated Account Manager
- · Unlimited Auto-Saves
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureWhen a customer leaves items at checkout, Relay sends them an SMS and starts a real two-way conversation. The AI knows your products, pricing, shipping, and policies. If a customer asks "does this come in blue?" or "how fast is delivery?", it answers with real data from your store. Relay tries to close at full price first. It only offers a discount if the customer genuinely needs a nudge.
Revivify AI is the ultimate retention layer for subscription brands. By bridging the gap between Loop Returns and Recharge, we transform 'return notes' into 'retention actions'. When a customer initiates a return, our AI analyzes their feedback. If they have too much product, we trigger a Recharge 'Skip'. If they want a different size, we perform a 'Swap'. Stop losing subscribers to friction—Revivify them.`
- AI sales agent trained to close, not just chat. Recovers carts through SMS.
- Auto-syncs products, pricing, policies, and inventory for real-time answers
- Margin-protecting discounts that only trigger as a last resort, not a default
- Multi-currency support that auto-detects the customer's local currency
- Title: AI Return Intent Analysis Description: Seamlessly analyze customer return
- Title: Automated Recovery Actions Description: Automatically trigger Recharge sk
- Title: Unified Dashboard Tracking Description: Gain complete visibility into rec
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Relay |  Revivify AI |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Relay | Revivify AI |
|---|---|---|
| App Store rating | 5.0 ★ | Not published |
| App Store reviews | 1 | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Relay | Revivify AI |
|---|---|---|
| Free plan | Not listed | Not listed |
| Lowest paid monthly plan | $29/month(ahead) | $49/month |
| Longest free trial | 14 days | 7 days |
| Plans listed | 4 | 4 |
Listing
| Measure | Relay | Revivify AI |
|---|---|---|
| Shopify category rank | #209 | #155 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | May 13, 2026 | May 20, 2026 |
| Languages | 1 | 1 |
| Developer | Relay | Revivify Technologies |
FAQ
Relay and Revivify AI: common questions
- Is Relay or Revivify AI cheaper?
- Paid plans start at $29/month for Relay and $49/month for Revivify AI. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Relay lists 10 the others don’t mention, such as Automated workflows, Behavior tracking, Conversion tracking, Custom branding. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 19, 2026 for Relay, Oct 13, 2026 for Revivify AI; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 19, 2026 for Relay, Oct 13, 2026 for Revivify AI. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.