Regards Kim vs Voria: AI‑Powered Helpdesk
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 14, 2026.
The short answer
- Only Voria lists a free plan. Paid plans start at $49/month for Regards Kim and $29/month for Voria.
- Voria lists 7 features Regards Kim’s listing doesn’t mention, including Analytics, Multi-store, Reports.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Unlimited
- · AI drafts replies from live store data
- · Connects directly to your Gmail inbox
- · Finds orders and tracking instantly
- · Handles refunds, exchanges and WISMO
- · Learns your brand voice over time
- · Prioritises emails that need replies
Free
- · 250 AI Drafts / mo
- · 300 conversations / mo
- · Analytics & Reports
- · Email Channel
- · Labels
- · Macros
Basic
- · $0.02 per extra AI draft
- · $0.08 per extra conversation
- · 1,200 conversations / mo
- · 1,500 AI Drafts / mo
- · Everything in Free
Advanced
- · $0.02 per extra AI draft
- · $0.08 per extra conversation
- · 4,000 conversations / mo
- · 5,000 AI Drafts / mo
- · Everything in Basic
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureRegards Kim helps online stores move through customer emails faster with AI-powered inbox drafting. It connects Gmail with your Shopify orders, customer details, tracking updates, and store policies, then prepares accurate draft replies for the support messages that usually slow your team down.
Voria is one inbox where every customer email arrives with their full order history already on screen. AI reads the message and drafts a reply based on what the customer wrote. You review, edit if needed, and send. Save replies you write often as macros, use labels to track what's open, and leave notes only your team sees.
- Drafts replies using your live Shopify data
- Pulls order, tracking, and shipping info automatically
- Drafts replies for returns, refunds, and shipping questions
- Learns from your edits to match your voice over time
- See Shopify order details directly inside every customer conversation.
- Save reply templates as macros to handle common questions faster.
- Leave internal notes on conversations so your team can collaborate.
- Track conversation volume and agent performance with built-in reports.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Regards Kim |  Voria |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Regards Kim | Voria |
|---|---|---|
| App Store rating | Not published | 5.0 ★ |
| App Store reviews | Not published | 2 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Regards Kim | Voria |
|---|---|---|
| Free plan | Not listed | Yes |
| Lowest paid monthly plan | $49/month | $29/month(ahead) |
| Longest free trial | 7 days | Not listed |
| Plans listed | 1 | 3 |
Listing
| Measure | Regards Kim | Voria |
|---|---|---|
| Shopify category rank | Not enough data | #104 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | May 6, 2026 | May 11, 2026 |
| Languages | 1 | 1 |
| Developer | Vitality Industries | Voria |
FAQ
Regards Kim and Voria: common questions
- Is Regards Kim or Voria cheaper?
- Only Voria lists a free plan. Paid plans start at $49/month for Regards Kim and $29/month for Voria. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Regards Kim lists 5 the others don’t mention, such as AI responses, AI summaries, Auto-reply, Customer notifications. Voria lists 7 the others don’t mention, such as Analytics, Multi-store, Reports, Response templates. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 14, 2026; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 14, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.