Regards Kim vs Suzy ‑ Draft Replies for Gmail
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 14, 2026.
The short answer
- Only Suzy lists a free plan. Paid plans start at $49/month for Regards Kim and $29/month for Suzy.
- Regards Kim lists 2 features Suzy’s listing doesn’t mention, including Customer notifications, Unified inbox.
Head to head
Unlimited
- · AI drafts replies from live store data
- · Connects directly to your Gmail inbox
- · Finds orders and tracking instantly
- · Handles refunds, exchanges and WISMO
- · Learns your brand voice over time
- · Prioritises emails that need replies
Free
- · 250 credits (up to 40 replies)
- · Gmail & Outlook Integration
- · Standard Customer Support
- · Store and order-aware context
Premium
- · 5,000 credits (up to 750 replies)
- · Additional Custom Context
- · Priority Customer Support
- · Remove Suzy branding
Pro
- · 18,000 credits (up to 2700 replies)
- · Additional Custom Context
- · Priority Customer Support
- · Remove Suzy branding
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureRegards Kim helps online stores move through customer emails faster with AI-powered inbox drafting. It connects Gmail with your Shopify orders, customer details, tracking updates, and store policies, then prepares accurate draft replies for the support messages that usually slow your team down.
Never start with a blank email again. Suzy helps you cut through your inbox with AI-drafted replies the moment you receive an inquiry. Just review, edit, and hit send. Respond to customers with store-aware context: customer order status, return policies, product information, and more. Suzy integrates directly with Gmail and Outlook so you can manage customer service in the inbox you already know and love.
- Drafts replies using your live Shopify data
- Pulls order, tracking, and shipping info automatically
- Drafts replies for returns, refunds, and shipping questions
- Learns from your edits to match your voice over time
- Expert, friendly replies: SuzyAI handles inquiries with store-savvy precision.
- Stay in control: SuzyAI drafts responses for easy tweaks before you send.
- Keep your current workflow: SuzyAI integrates directly with Gmail and Outlook.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Regards Kim |  Suzy |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Regards Kim | Suzy |
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Regards Kim | Suzy |
|---|---|---|
| Free plan | Not listed | Yes |
| Lowest paid monthly plan | $49/month | $29/month(ahead) |
| Longest free trial | 7 days | Not listed |
| Plans listed | 1 | 3 |
Listing
| Measure | Regards Kim | Suzy |
|---|---|---|
| Shopify category rank | Not enough data | Not enough data |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | May 6, 2026 | Jan 23, 2026 |
| Languages | 1 | 1 |
| Developer | Vitality Industries | ASE, Inc |
FAQ
Regards Kim and Suzy: common questions
- Is Regards Kim or Suzy cheaper?
- Only Suzy lists a free plan. Paid plans start at $49/month for Regards Kim and $29/month for Suzy. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Regards Kim lists 2 the others don’t mention, such as Customer notifications, Unified inbox. Suzy lists 2 the others don’t mention, such as Order tracking, Response templates. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 14, 2026; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 14, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.