Refund Ledger vs ReturnsIntel
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026.
The short answer
- Both list a free plan. Paid plans start at $9/month for Refund Ledger and $49/month for ReturnsIntel.
- ReturnsIntel lists 2 features Refund Ledger’s listing doesn’t mention, including Historical analysis, Notifications.
Head to head
Free
Starter
Growth
Pro
Free
- · Cohort return rates, 3 months history
- · Return reasons and timing
- · Store-wide “Returns cost you” overview
- · Weekly digest and up to 3 monitored SKUs
Starter
- · 6 months of history, 3 seats
- · Everything in Free
- · SKU and product-family return charts
- · Worst-margin SKU leaderboard
Growth
- · 24 months of history, 10 seats
- · Everything in Starter
- · Return-cost analysis and CSV/XLSX export
- · Watchlist alerts and sale impact
Scale
- · 25 team seats
- · API access
- · Amazon FBA analytics data source
- · Everything in Growth
- · Priority onboarding
- · Unlimited history
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureRefundLedger turns your Shopify order and refund data into clear, SKU-level refund analytics, so you can see exactly which products are quietly eroding your margins instead of only counting refunds. It is read-only and never changes your orders or return portal. Connect in seconds, then rank every SKU by estimated refund impact, track refund rate and lost revenue over time, and export finance-ready reports.
Returns Intelligence is a money-first returns analytics dashboard for Shopify. It opens on a store-wide view of what returns cost you for the selected range, ranks the SKUs leaking the most margin, and summarizes why items come back.
- Rank every SKU by estimated refund impact and lost revenue, not just count
- Track refund rate and lost revenue over time with day-by-day trends
- Export finance-ready CSV reports for SKU leakage and the refund ledger
- Optional weekly refund-loss email so leaks never go unnoticed
- Measure cohort return rates by SKU and product
- Compare metrics for selected return window and lifetime return windows
- Review sold units, returned units, reasons, and refund timing
- Keep one-off refunds and edge cases from skewing your return rates
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Refund Ledger |  ReturnsIntel |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Refund Ledger | ReturnsIntel |
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Refund Ledger | ReturnsIntel |
|---|---|---|
| Free plan | Yes | Yes |
| Lowest paid monthly plan | $9/month(ahead) | $49/month |
| Longest free trial | 14 days | 14 days |
| Plans listed | 4 | 4 |
Listing
| Measure | Refund Ledger | ReturnsIntel |
|---|---|---|
| Shopify category rank | #1685 | #1675(ahead) |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Jun 18, 2026 | Jul 29, 2026 |
| Languages | 1 | 1 |
| Developer | Aisler | Cecil Automations |
FAQ
Refund Ledger and ReturnsIntel: common questions
- Is Refund Ledger or ReturnsIntel cheaper?
- Both list a free plan. Paid plans start at $9/month for Refund Ledger and $49/month for ReturnsIntel. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Refund Ledger lists 1 the others don’t mention, such as Custom reports. ReturnsIntel lists 2 the others don’t mention, such as Historical analysis, Notifications. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.