Refund Guard vs Refund Requests & Approvals
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026.
The short answer
- Both list a free plan. Paid plans start at $10/month for Refund Guard and $29/month for Refund Requests & Approvals.
Head to head
Free
- · Basic 7-day fee loss summary
- · Full access: first 3 refund orders
- · Order-page warnings incl. BNPL
- · Read-only history after trial
Pro
- · 90-day analytics & gateway split
- · BNPL: Klarna, Afterpay, Affirm
- · CSV export of refund events
- · Custom gateway fee rate profiles
- · Email alerts for large refunds
- · Refund simulator + comparisons
Review
- · Basic approval workflow
- · Central inbox for manual refund review
- · Manually create refund review requests
- · Per-case audit trail
- · Record decisions and notes
Starter
- · Automatic refund event detection
- · Incident inbox for refund activity
- · Monitor and alert guard modes
- · Slack and email notifications
- · Staff refund activity visibility
- · Threshold-based refund policy detection
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureRefund Guard shows merchants non-refundable payment fees before cash refunds, including BNPL providers like Klarna and Afterpay where merchant fees are often not returned. An order-page block warns staff with estimates for Shopify Payments, cards, and PayPal too. Track fee loss in the dashboard, set thresholds and custom rates, and use the refund simulator. Pro adds analytics, CSV export, and email alerts.
Refund Guard helps you control risky refunds before money leaves so money does not quietly leave your business. It lets you set rules such as requiring manager approval over a chosen threshold, and routes staff requests to an approvals queue. Get instant Slack or email alerts, review exceptions in an incidents inbox, and keep an audit trail of who requested, approved, and executed each refund.
- BNPL refund fee previews for Klarna, Afterpay, Affirm, and Shopify installments
- Order-page warnings show non-refundable fees before your team issues a refund
- Compare cash refunds with store credit and exchange options to reduce fee loss
- Track permanent payment processing loss across refunds in one dashboard
- Approve refunds over a threshold (request → approve → execute)
- Incidents inbox for refunds that violate your policy
- Instant Slack/email alerts with staff + order context
- Audit log: requester, approver, timestamps, notes
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Refund Guard |  Refund Requests & Approvals |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Refund Guard | Refund Requests & Approvals |
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Refund Guard | Refund Requests & Approvals |
|---|---|---|
| Free plan | Yes | Yes |
| Lowest paid monthly plan | $10/month(ahead) | $29/month |
| Longest free trial | Not listed | Not listed |
| Plans listed | 2 | 2 |
Listing
| Measure | Refund Guard | Refund Requests & Approvals |
|---|---|---|
| Shopify category rank | #74 | Not enough data |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Jun 26, 2026 | May 5, 2026 |
| Languages | 1 | 1 |
| Developer | plugins | Elevixa |
FAQ
Refund Guard and Refund Requests & Approvals: common questions
- Is Refund Guard or Refund Requests & Approvals cheaper?
- Both list a free plan. Paid plans start at $10/month for Refund Guard and $29/month for Refund Requests & Approvals. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.