RefillPilot vs reOtter: Reorders & Retention
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 14, 2026 for RefillPilot, Nov 9, 2026 for reOtter.
The short answer
- Only reOtter lists a free plan. Paid plans start at $26/month for RefillPilot and $145/month for reOtter.
Head to head
- United States
Starter
- · 30-day order analysis window
- · CSV export and due customer segments
- · Enable up to 20 refill products
- · Track up to 500 customers
Growth
- · Enable up to 200 refill products
- · Klaviyo and Mailchimp CSV presets
- · Track up to 5,000 customers
- · Up to 60-day order analysis window
Scale
- · Advanced refill timing windows
- · Track up to 50,000 customers
- · Unlimited refill products
- · Up to 60-day order analysis window
Analytics Only
All Features
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureRefillPilot helps merchants find repeat purchase opportunities in consumable products. It reviews order history to estimate when customers may be ready to buy again, then creates a clear reorder action list with product, customer, and timing context. Merchants can filter opportunities, review suggested next steps, and export CSV files for follow-up.
reOtter analyzes your store order history to learn every product's true reorder cadence, then forecasts when each customer is due to buy again. Pipe these forecasts into your existing email and SMS tools to trigger perfectly timed reorder reminders — and bring customers to their very own conversion-optimized, one-click reorder storefront.
- Find customers likely to reorder consumable products soon
- Review reorder opportunities with product and timing context
- Export CSV action lists for merchant follow-up workflows
- Filter repeat purchase opportunities by product and urgency
- Per-product reorder cadence learned from your real order history
- Per-customer forecasts: see who's due, overdue, or at risk of churn
- Send smart reorder reminders on your existing email/SMS platforms
- Subscription Bridge: turn repeat buyers into subscribers
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  RefillPilot |  reOtter |
|---|---|---|
| Detected stores | Not published | 9 |
| Net store change, 28 days | 0 | +1 |
| Stores added, 28 days | Not enough data | 1 |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Food, Beverages & Tobacco, Health & Beauty |
| Top store countries | Not published | United States |
Reviews
| Measure | RefillPilot | reOtter |
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | RefillPilot | reOtter |
|---|---|---|
| Free plan | Not listed | Yes |
| Lowest paid monthly plan | $26/month(ahead) | $145/month |
| Longest free trial | 3 days | 90 days |
| Plans listed | 3 | 2 |
Listing
| Measure | RefillPilot | reOtter |
|---|---|---|
| Shopify category rank | #489 | #150 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Jun 29, 2026 | Jun 25, 2026 |
| Languages | 1 | 1 |
| Developer | Karen Anderson | TextRetailer, Inc. |
FAQ
RefillPilot and reOtter: common questions
- Is RefillPilot or reOtter cheaper?
- Only reOtter lists a free plan. Paid plans start at $26/month for RefillPilot and $145/month for reOtter. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 14, 2026 for RefillPilot, Nov 9, 2026 for reOtter; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 14, 2026 for RefillPilot, Nov 9, 2026 for reOtter. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.