Breyvio vs Relay: AI SMS Cart Recovery
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 14, 2026 for Breyvio, Oct 19, 2026 for Relay.
The short answer
- Paid plans start at $39/month for Breyvio and $29/month for Relay.
- Relay lists 4 features Breyvio’s listing doesn’t mention, including Automated workflows, Discount offers, SMS notifications.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Starter
- · 1 automated recovery message
- · 14-day free trial
- · 150 carts analyzed per month
- · 2 cognitive signatures
- · 35+ native languages
- · 50 recovery previews per month
Growth
- · 35+ native languages
- · 600 carts analyzed per month
- · 80 recovery previews per month
- · All cognitive signatures
- · Automated multi-step recovery
- · Everything in Starter
Pro
- · 1,500 carts analyzed per month
- · 150 recovery previews per month
- · 3-step autonomous recovery
- · Advanced decision analytics
- · Decision rules across all 3 actions
- · Everything in Growth
Agency
- · 3,000 carts analyzed per month
- · 3-step autonomous recovery
- · 300 recovery previews per month
- · Custom webhooks
- · Dedicated account manager
- · Priority processing
Spark
- · 400 credits per month ($0.1 overage)
- · AI two-way conversations, zero setup
- · Automatic discounts
- · Conversation logs (read-only)
- · Multi-currency support
- · Product sync every 7 days
Engage
- · 1,300 credits per month ($0.085 overage)
- · Everything in Spark, plus:
- · Product sync every 3 days
- · Up to 5 knowledge base documents
Convert
- · 3,850 credits per month ($0.075 overage)
- · Daily product sync
- · Everything in Engage, plus:
- · Priority support
- · Up to 15 knowledge base documents
Scale
- · 11.3K credits per month ($0.065 overage)
- · Everything in Convert, plus:
- · Founder-led onboarding
- · Product sync every 6 hours
- · Up to 50 knowledge base documents
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureMost recovery tools automatically send the same sequence to every abandoned cart. Breyvio makes a decision for each cart first. Breyvio analyzes cart value, customer intent, engagement, history, timing, and other signals to determine whether a cart should be contacted, when to act, and how much effort to invest.
When a customer leaves items at checkout, Relay sends them an SMS and starts a real two-way conversation. The AI knows your products, pricing, shipping, and policies. If a customer asks "does this come in blue?" or "how fast is delivery?", it answers with real data from your store. Relay tries to close at full price first. It only offers a discount if the customer genuinely needs a nudge.
- AI scores each abandoned cart across 100+ factors to prioritize recovery
- Generates unique personalized emails, not templates, for each cart
- Native multilingual: auto-generates emails in 10 languages
- Revenue dashboard tracks recovered sales and AI performance
- AI sales agent trained to close, not just chat. Recovers carts through SMS.
- Auto-syncs products, pricing, policies, and inventory for real-time answers
- Margin-protecting discounts that only trigger as a last resort, not a default
- Multi-currency support that auto-detects the customer's local currency
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Breyvio |  Relay |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Breyvio | Relay |
|---|---|---|
| App Store rating | Not published | 5.0 ★ |
| App Store reviews | Not published | 1 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
FAQ
Breyvio and Relay: common questions
- Is Breyvio or Relay cheaper?
- Paid plans start at $39/month for Breyvio and $29/month for Relay. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Breyvio lists 2 the others don’t mention, such as A/B testing, Email reminders. Relay lists 4 the others don’t mention, such as Automated workflows, Discount offers, SMS notifications, Triggers. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 14, 2026 for Breyvio, Oct 19, 2026 for Relay; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 14, 2026 for Breyvio, Oct 19, 2026 for Relay. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.