Recartify vs Wati: WA Cart Recovery & AI
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for Recartify, Oct 29, 2026 for Wati.
The short answer
- Only Recartify lists a free plan. Paid plans start at $19.99/month for Recartify and $69/month for Wati.
- Recartify lists 12 features Wati’s listing doesn’t mention, including Agent avatar, Behavior tracking, Business hours.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · 10 recovery emails total
- · Abandoned cart recovery emails
- · Chat, Spin-to-win, and more widgets
- · Live chat inbox
- · Personalize widgets to your brand
- · Recovered revenue dashboard
Pro
- · 10,000 recovery emails monthly
- · Add up to 10 staff members
- · Custom logo and email branding
- · Email from your verified domain
- · Everything in Basic
Growth
- · 24x5 Email Support
- · E-Commerce tools
- · Lead acquisition and segmentation
- · Omnichannel inbox (WhatsApp + RCS + SMS)
- · Standard promotions
- · Team inbox staples
Pro
- · AI agent for FAQs and product assistance
- · Campaigns & Automation Analytics
- · Drive Shopify sales with AI automation
- · Everything in Growth, plus:
- · Multi-step drip campaigns
- · On-site Opt-in Widgets
Business
- · 24x7 Priority Email & Chat support
- · Best-in-class ROI
- · Dedicated Customer Success Manager
- · Enhance privacy & compliance
- · Official Google Partner
- · Scale effortlessly
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureRecartify helps merchants recover sales from abandoned checkouts using storefront widgets for chat, lead capture forms, spin-to-win, and more. You can personalize each component to match your brand, including colors, messaging, and appearance. These widgets collect shopper email and marketing consent, then Recartify sends automated recovery emails when a checkout is left incomplete.
A cart left at checkout, a question about sizing, an order that needs chasing, these are conversations, not notifications. Wati gives them somewhere to happen. Send a carousel of products a shopper browsed, and when they write back, AI Agents answer on its own. Anything harder routes to your team in a shared inbox.
- Messaging-style threads so you can read and reply like mobile chat.
- Push or email alerts you pick, for quick replies off the desk or on the go.
- Custom forms on storefront chat to capture the details your team actually needs.
- Customize the widget for your store; chats feel like familiar mobile messaging.
- Recover carts, confirm orders, and send updates with WA notifications.
- Set up auto-replies and send personalized messages to your customers.
- Showcase products efficiently through the WhatsApp Catalog.
- Improve customer service with our shared team inbox.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Recartify |  Wati |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Recartify | Wati |
|---|---|---|
| App Store rating | Not published | 3.7 ★ |
| App Store reviews | Not published | 119 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | 22% |
FAQ
Recartify and Wati: common questions
- Is Recartify or Wati cheaper?
- Only Recartify lists a free plan. Paid plans start at $19.99/month for Recartify and $69/month for Wati. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Recartify lists 12 the others don’t mention, such as Agent avatar, Behavior tracking, Business hours, Chat assignment. Wati lists 7 the others don’t mention, such as Cart recovery, COD verification, Customizable widgets, Discounts. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for Recartify, Oct 29, 2026 for Wati; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for Recartify, Oct 29, 2026 for Wati. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.