Recapture Abandoned Carts vs RetainAI: Cart Recovery
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 8, 2026 for Recapture Abandoned Carts, Oct 13, 2026 for RetainAI.
The short answer
- Both list a free plan. Paid plans start at $39/month for Recapture Abandoned Carts and $29/month for RetainAI.
- Recapture Abandoned Carts lists 55 features RetainAI’s listing doesn’t mention, including A/B testing, Automated workflows, Behavior tracking.
Head to head
- United States
- United Kingdom
- Slovenia
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free Cart Recovery
- · * Paid plans add SMS & email marketing
- · 15-day free trial, no credit card
- · Abandoned cart recovery emails
- · Email popups, welcome & post-purchase
- · Recover your first $500 free
Abandoned Cart Pro
- · Abandoned cart + checkout recovery
- · Email marketing broadcasts (add-on)
- · Fee scales with recovered revenue
- · Popups, welcome & post-purchase emails
- · SMS abandoned cart reminders (add-on)
Free
- · 50 emails per month
- · AI-written abandoned cart recovery email
- · RetainAI branded email footer
Pro
- · 1,000 emails per month
- · Full 3-email recovery cadence
- · One-click loyalty with discount codes
- · Post-purchase review requests
Growth
- · 10,000 emails per month
- · Everything in Pro
- · Multi-store and priority support
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureRecapture stops cart abandonment with automated email and SMS reminders that recover carts and abandoned checkouts, then keeps customers buying with post-purchase, winback, and welcome emails, promo broadcasts, and list-building email popups. AI writes store-specific abandoned cart recovery campaigns in under 60 seconds, so most stores are live within 5 minutes with no agency and no workflow builder.
RetainAI bundles three retention engines for small Shopify stores: AI-written abandoned cart recovery, post-purchase review request emails, and one-click loyalty with auto-issued Shopify discount codes. Built for stores that would otherwise install three separate apps for these jobs. Every recovery email is written by Claude AI using the customer's name and the line items in their cart.
- We boost the average store's revenue by double digit percents
- All SMS + emails come pre-configured, with best practices baked in.
- Famous 5-minute setup and install. You'll be up and running quickly!
- Post purchase emails, winbacks and order notifications supported.
- AI cart recovery: 3 emails at 1, 24, 72 hours, personalized to each cart
- Post-purchase review requests sent 7 days after fulfillment, personalized by AI
- One-click loyalty with auto-issued discount codes and zero theme edits
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Recapture Abandoned Carts |  RetainAI |
|---|---|---|
| Detected stores | 543 | Not published |
| Net store change, 28 days | −3 | 0 |
| Stores added, 28 days | 2 | Not enough data |
| Big-brand share | 11% | Not enough data |
| Top store categories | Apparel & Accessories, Health & Beauty, Home & Garden | Not published |
| Top store countries | United States, United Kingdom, Slovenia | Not published |
Reviews
| Measure | Recapture Abandoned Carts | RetainAI |
|---|---|---|
| App Store rating | 5.0 ★ | Not published |
| App Store reviews | 45 | Not published |
| New reviews, 28 days | 0 | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Recapture Abandoned Carts | RetainAI |
|---|---|---|
| Free plan | Yes | Yes |
| Lowest paid monthly plan | $39/month | $29/month(ahead) |
| Longest free trial | 15 days | 7 days |
| Plans listed | 2 | 3 |
Listing
| Measure | Recapture Abandoned Carts | RetainAI |
|---|---|---|
| Shopify category rank | #91 | #404 |
| Shopify App Charts | #5 in Abandoned cart | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Apr 24, 2018 | Jun 1, 2026 |
| Languages | 1 | 1 |
| Developer | Recapture | OuttaApps |
FAQ
Recapture Abandoned Carts and RetainAI: common questions
- Is Recapture Abandoned Carts or RetainAI cheaper?
- Both list a free plan. Paid plans start at $39/month for Recapture Abandoned Carts and $29/month for RetainAI. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Recapture Abandoned Carts lists 55 the others don’t mention, such as A/B testing, Automated workflows, Behavior tracking, Bulk editing. RetainAI lists 2 the others don’t mention, such as AI generation, Email requests. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 8, 2026 for Recapture Abandoned Carts, Oct 13, 2026 for RetainAI; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 8, 2026 for Recapture Abandoned Carts, Oct 13, 2026 for RetainAI. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.