ReasonWhy vs ReturnRadar
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 14, 2026.
The short answer
- Only ReturnRadar lists a free plan. Paid plans start at $49/month for ReasonWhy and $9/month for ReturnRadar.
- ReasonWhy lists 3 features ReturnRadar’s listing doesn’t mention, including Activity tracking, GDPR compliance, Profit insights.
Head to head
Starter
- · AI return-reason clustering
- · Ranked “fix these first” opportunities
- · Up to 100 returns analysed / month
Growth
- · Before / after impact tracking
- · Everything in Starter
- · Up to 500 returns analysed / month
Pro
- · Everything in Growth
- · Priority support
- · Product review integrations
- · Unlimited returns analysed
Free
- · Actionable recommendations
- · SKU-level analytics
- · Up to 100 orders per month
Growth
- · Actionable recommendations
- · SKU-level analytics
- · Trend detection
- · Up to 1,000 orders per month
Professional
- · AI classification
- · Actionable recommendations
- · Advanced visualizations
- · SKU-level analytics
- · Trend detection
- · Up to 10,000 orders per month
Enterprise
- · AI classification
- · Actionable recommendations
- · Advanced visualizations
- · SKU-level analytics
- · Trend detection
- · Up to 100,000 orders per month
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureReasonWhy reads your existing returns data and uses AI to group return reasons into clear categories, so you can stop guessing why customers send items back. It ranks your products by return impact and explains the real reason behind each one, whether sizing, fit, quality, or misleading product pages, then gives you evidence-backed fixes.
ReturnRadar analyzes your Shopify returns to show why products get returned at the SKU level. The dashboard displays return rates, top issues, and estimated costs. AI classifies return reasons into actionable categories like Size and Fit, Quality, or Not as Described. For each problem product, you get specific recommendations based on actual return data. Trend monitoring flags SKUs with worsening return rates.
- AI-grouped return reasons that turn raw returns data into clear, fixable themes
- Products ranked by return impact so you fix the costliest issues first
- Evidence-backed page fixes for sizing, fit, imagery, and copy
- Reads from your existing returns and review tools, no workflow changes
- SKU-level return rates with comparisons from your store data to find outliers
- AI classifies return reasons into actionable categories automatically
- Specific recommendations for each frequently returned product based on the data
- Trend monitoring flags products with worsening return rates over time
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  ReasonWhy |  ReturnRadar |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | ReasonWhy | ReturnRadar |
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | ReasonWhy | ReturnRadar |
|---|---|---|
| Free plan | Not listed | Yes |
| Lowest paid monthly plan | $49/month | $9/month(ahead) |
| Longest free trial | 7 days | 14 days |
| Plans listed | 3 | 4 |
Listing
| Measure | ReasonWhy | ReturnRadar |
|---|---|---|
| Shopify category rank | #1548 | #969(ahead) |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Jun 15, 2026 | Apr 6, 2026 |
| Languages | 1 | 1 |
| Developer | ReasonWhy | WiseApps |
FAQ
ReasonWhy and ReturnRadar: common questions
- Is ReasonWhy or ReturnRadar cheaper?
- Only ReturnRadar lists a free plan. Paid plans start at $49/month for ReasonWhy and $9/month for ReturnRadar. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- ReasonWhy lists 3 the others don’t mention, such as Activity tracking, GDPR compliance, Profit insights. ReturnRadar lists 2 the others don’t mention, such as Cohort analysis, Historical analysis. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 14, 2026; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 14, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.