Ravvio: AI Customer Support vs rtAV Video Chat Bot
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 14, 2026 for Ravvio, Feb 19, 2026 for rtAV Video Chat Bot.
The short answer
- Only Ravvio lists a free plan.
- Ravvio lists 8 features rtAV Video Chat Bot’s listing doesn’t mention, including Behavior tracking, Chat buttons, Chat flows.
Head to head
Free Plan
- · 100 AI messages
- · Basic AI chatbot
- · Limited customization
Pro Monthly
- · 20,000 AI messages
- · Advanced AI chatbot
- · Analytics
- · Full customization
Pro Yearly
- · 25% savings
- · 40,000 messages reset monthly
- · Advanced AI chatbot
- · Analytics
- · Full customization
- · Priority support
Free
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureRavvio AI solves the challenge of providing scalable, intelligent customer support without hiring large teams. The app connects directly to your Shopify store to access real-time product information, order details, and customer data, enabling your AI assistant to answer questions accurately and contextually. Merchants benefit from reduced support ticket volume as common questions are handled automatically.
Engage visitors with intelligent video avatars that can answer questions, provide support, and guide users—all powered by advanced AI. Powerful Features - everything you need to provide exceptional customer support with AI.
- AI chatbot trained on your store data for intelligent customer support
- Allows easy editing of bot knowledge, products, or announcements anytime
- Customizable chatbot personality and branding to match your store identity
- Automatic lead capture with email collection and demo booking capabilities
- Easy Customization: colors, labels, and behavior to match your brand.
- AI-Powered Conversations: context-aware support for your visitors.
- Page Content Awareness: AI agent automatically reads page content .
- Video Avatars: real-time video avatars that bring your customer support to life.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Ravvio |  rtAV Video Chat Bot |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Ravvio | rtAV Video Chat Bot |
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Ravvio | rtAV Video Chat Bot |
|---|---|---|
| Free plan | Yes | Not listed |
| Lowest paid monthly plan | $20/month | No monthly plan listed |
| Longest free trial | Not listed | Not listed |
| Plans listed | 3 | 1 |
Listing
| Measure | Ravvio | rtAV Video Chat Bot |
|---|---|---|
| Shopify category rank | #979 | #928(ahead) |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | May 18, 2026 | Jan 30, 2026 |
| Languages | 1 | 1 |
| Developer | Ravvio | rtAV |
FAQ
Ravvio and rtAV Video Chat Bot: common questions
- Is Ravvio or rtAV Video Chat Bot cheaper?
- Only Ravvio lists a free plan. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Ravvio lists 8 the others don’t mention, such as Behavior tracking, Chat buttons, Chat flows, Chat window. rtAV Video Chat Bot lists 4 the others don’t mention, such as Chat assignment, Live chat, Video calls, Voice support. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 14, 2026 for Ravvio, Feb 19, 2026 for rtAV Video Chat Bot; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 14, 2026 for Ravvio, Feb 19, 2026 for rtAV Video Chat Bot. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.