Ravvio: AI Customer Support vs Rozio AI: Chat & Voice Support
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 14, 2026 for Ravvio, Oct 13, 2026 for Rozio AI.
The short answer
- Both list a free plan. Paid plans start at $20/month for Ravvio and $29.99/month for Rozio AI.
- Ravvio lists 6 features Rozio AI’s listing doesn’t mention, including Agent avatar, Behavior tracking, Chat buttons.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free Plan
- · 100 AI messages
- · Basic AI chatbot
- · Limited customization
Pro Monthly
- · 20,000 AI messages
- · Advanced AI chatbot
- · Analytics
- · Full customization
Pro Yearly
- · 25% savings
- · 40,000 messages reset monthly
- · Advanced AI chatbot
- · Analytics
- · Full customization
- · Priority support
Starter
- · 100 replies/month
- · 95+ languages support
- · Chat appearance customization
- · Chat, voice, and email support
- · Full access to all Rozio features
- · Image understanding
Lite
- · 500 replies/month
- · 95+ languages support
- · Chat appearance customization
- · Chat, voice, and email support
- · Full access to all Rozio features
- · Image understanding
Growth
- · 900 replies/month
- · 95+ languages support
- · Chat appearance customization
- · Chat, voice, and email support
- · Full access to all Rozio features
- · Image understanding
Prime
- · 2600 replies/month
- · 95+ languages support
- · Chat appearance customization
- · Chat, voice, and email support
- · Full access to all Rozio features
- · Image understanding
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureRavvio AI solves the challenge of providing scalable, intelligent customer support without hiring large teams. The app connects directly to your Shopify store to access real-time product information, order details, and customer data, enabling your AI assistant to answer questions accurately and contextually. Merchants benefit from reduced support ticket volume as common questions are handled automatically.
Manage live chat, voice, and email customer support with one AI chatbot. Rozio AI answers FAQs, recommends products, helps shoppers track orders, and guides them to checkout. Customers can send images to find products. You can manage chat and email in one helpdesk inbox, then review or automate AI replies before sending and take over conversations when needed.
- AI chatbot trained on your store data for intelligent customer support
- Allows easy editing of bot knowledge, products, or announcements anytime
- Customizable chatbot personality and branding to match your store identity
- Automatic lead capture with email collection and demo booking capabilities
- Rozio learns your store: Tailored, expert AI support for your business.
- Product recommendations: Smart AI suggestions to engage and assist customers.
- Multilingual Support: Rozio AI speaks 95 languages fluently.
- Order Updates: Rozio provides order details and tracking links seamlessly.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Ravvio |  Rozio AI |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Ravvio | Rozio AI |
|---|---|---|
| App Store rating | Not published | 5.0 ★ |
| App Store reviews | Not published | 1 |
| New reviews, 28 days | Not enough data | 0 |
| Reviewers a year or more in | Not enough data | Not enough data |
FAQ
Ravvio and Rozio AI: common questions
- Is Ravvio or Rozio AI cheaper?
- Both list a free plan. Paid plans start at $20/month for Ravvio and $29.99/month for Rozio AI. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Ravvio lists 6 the others don’t mention, such as Agent avatar, Behavior tracking, Chat buttons, Chat flows. Rozio AI lists 5 the others don’t mention, such as Agent analytics, Cross-sell, Email chat, Live chat. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 14, 2026 for Ravvio, Oct 13, 2026 for Rozio AI; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 14, 2026 for Ravvio, Oct 13, 2026 for Rozio AI. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.