Raqmee vs Wati: WA Cart Recovery & AI
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 7, 2026 for Raqmee, Oct 29, 2026 for Wati.
The short answer
- On the Shopify App Store: Raqmee 5.0 from 1 reviews and Wati 3.7 from 119 reviews.
- Only Raqmee lists a free plan. Paid plans start at $15/month for Raqmee and $69/month for Wati.
- Raqmee lists 21 features Wati’s listing doesn’t mention, including AI chatbots, Behavior tracking, Business hours.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · 1 WhatsApp number
- · 1 user (owner only)+ 1 Workspace
- · 150 orders from chat
- · FB, IG & WhatsApp inbox integration
- · Free WhatsApp COD, Meta billing
- · Send products from chat 100 Times
Starter
- · 2 WhatsApp numbers 1 Shared email inbox
- · 2000 Automation times
- · 750 AI replies
- · Free WhatsApp COD With Meta billing
- · IG, FB, WA & Email Integration
- · Owner + 2 team seats + 3 Workspaces
Growth
- · 10000 Automation times
- · 3500 AI replies
- · 5 WhatsApp numbers 2 Shared email inbox
- · Free WhatsApp COD With Meta billing
- · IG, FB, WA & Email Integration
- · Owner + 5 team seats + 6 Workspaces
Pro
- · 12 WhatsApp numbers 5 Shared email inbox
- · 30000 Automation times
- · 8000 AI replies
- · Free WhatsApp COD With Meta billing
- · IG, FB, WA & Email Integration
- · Owner + 15 team seats + 12 Workspaces
Growth
- · 24x5 Email Support
- · E-Commerce tools
- · Lead acquisition and segmentation
- · Omnichannel inbox (WhatsApp + RCS + SMS)
- · Standard promotions
- · Team inbox staples
Pro
- · AI agent for FAQs and product assistance
- · Campaigns & Automation Analytics
- · Drive Shopify sales with AI automation
- · Everything in Growth, plus:
- · Multi-step drip campaigns
- · On-site Opt-in Widgets
Business
- · 24x7 Priority Email & Chat support
- · Best-in-class ROI
- · Dedicated Customer Success Manager
- · Enhance privacy & compliance
- · Official Google Partner
- · Scale effortlessly
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureRaqmee unifies conversations from WhatsApp, Instagram, Facebook, and email in a single inbox. It helps merchants confirm COD orders, organize customer issues through a case-based CRM, and coordinate work across team members. AI tools are available to assist with faster and more consistent replies.
A cart left at checkout, a question about sizing, an order that needs chasing, these are conversations, not notifications. Wati gives them somewhere to happen. Send a carousel of products a shopper browsed, and when they write back, AI Agents answer on its own. Anything harder routes to your team in a shared inbox.
- Unified inbox: All messages from WhatsApp, IG, FB, and email in one place.
- Automatic COD confirmation: Confirm COD orders automatically from the inbox.
- AI sales assistance: AI suggests products and helps guide customers to buy.
- The AI analyzes your customer conversations across all channels automatically.
- Recover carts, confirm orders, and send updates with WA notifications.
- Set up auto-replies and send personalized messages to your customers.
- Showcase products efficiently through the WhatsApp Catalog.
- Improve customer service with our shared team inbox.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Wati | |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Wati | |
|---|---|---|
| App Store rating | 5.0 ★(ahead) | 3.7 ★ |
| App Store reviews | 1 | 119(ahead) |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | 22% |
FAQ
Raqmee and Wati: common questions
- Is Raqmee or Wati cheaper?
- Only Raqmee lists a free plan. Paid plans start at $15/month for Raqmee and $69/month for Wati. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- Which has better reviews, Raqmee or Wati?
- On the Shopify App Store: Raqmee 5.0 from 1 reviews and Wati 3.7 from 119 reviews.
- What features does each app list that the other doesn’t?
- Raqmee lists 21 the others don’t mention, such as AI chatbots, Behavior tracking, Business hours, Chat assignment. Wati lists 5 the others don’t mention, such as Chat buttons, Customizable widgets, Personalized campaigns, Pop-up builder. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 7, 2026 for Raqmee, Oct 29, 2026 for Wati; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 7, 2026 for Raqmee, Oct 29, 2026 for Wati. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.