Ragently: AI Chatbot & Support vs Supportify: AI‑powered support
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for Ragently, Nov 7, 2026 for Supportify.
The short answer
- On the Shopify App Store: Ragently 5.0 from 1 reviews and Supportify 5.0 from 23 reviews.
- Supportify lists 5 features Ragently’s listing doesn’t mention, including Chat flows, Email chat, Encryption.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Starter
- · 1 AI agent
- · 10 document uploads
- · 100 conversations per month
- · AI chat widget on your store 24/7
- · Email support
- · Order status and tracking lookups
Growth
- · 25 document uploads
- · 500 conversations per month
- · Custom widget branding
- · Live chat takeover by your team
- · Product advice and checkout link in chat
- · Up to 3 AI agents
Pro
- · 2,500 conversations per month
- · No Ragently branding
- · Priority support
- · Remembers returning customers
- · Unlimited document uploads
- · Up to 10 AI agents
Free plan
- · 50 free AI sessions included
- · Chat via Emails, Messenger and Instagram
- · Connect shipping and return portal
- · Full Shopify order integration
- · Handles orders, returns & refunds
- · Unlimited seats
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureRagently is an AI chatbot for customer support that learns from your Shopify products, store policies and FAQs. It answers shoppers 24/7 in their own language and takes action within the rules you set: order status and tracking, address changes, cancellations, returns and refunds up to a limit you choose. It recommends products and shares a checkout link.
Instantly deploy AI support agents and AI chatbots that handles your support tickets across chat, email, Instagram and Facebook. Supportify is an AI customer support agent built for Shopify that doesn’t just reply to customers — it actually acts. Your agent can cancel orders, track shipments, create return labels and give your customer instant resolutions — no human needed.
- De agent handelt bestellingen en retouren af zonder jouw tussenkomst.
- Getraind op jouw eigen productdata, beleid en veelgestelde vragen.
- Geeft gesprekken automatisch door aan je team, met volledige context.
- Directe koppeling met jouw Shopify-bestellingen en klantgegevens.
- Replace expensive support agents and free up time with AI support.
- AI chatbot and support agent that provides instant replies and resolutions.
- Set up in minutes - no coding required. Syncs with Shopify.
- Give your AI agent access to tools: cancel orders, edit, create returns, refunds
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Ragently |  Supportify |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Ragently | Supportify |
|---|---|---|
| App Store rating | 5.0 ★ | 5.0 ★ |
| App Store reviews | 1 | 23(ahead) |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Ragently | Supportify |
|---|---|---|
| Free plan | Not listed | Not listed |
| Lowest paid monthly plan | $39/month | No monthly plan listed |
| Longest free trial | 7 days | Not listed |
| Plans listed | 3 | 1 |
Listing
| Measure | Ragently | Supportify |
|---|---|---|
| Shopify category rank | #379 | #53(ahead) |
| Shopify App Charts | Not on this week’s charts | #20 on Rookies in Chat |
| Built for Shopify | No | Yes |
| Launched | May 19, 2026 | Oct 31, 2025 |
| Languages | 2 | 1 |
| Developer | Ragently | Supportify As |
FAQ
Ragently and Supportify: common questions
- Which has better reviews, Ragently or Supportify?
- On the Shopify App Store: Ragently 5.0 from 1 reviews and Supportify 5.0 from 23 reviews.
- What features does each app list that the other doesn’t?
- Ragently lists 4 the others don’t mention, such as COD verification, Emojis and stickers, Shipping alerts, Upsell. Supportify lists 5 the others don’t mention, such as Chat flows, Email chat, Encryption, File upload. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for Ragently, Nov 7, 2026 for Supportify; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for Ragently, Nov 7, 2026 for Supportify. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.