Ragently: AI Chatbot & Support vs Shopi‑AI Voice & Chatbot

Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026.

The short answer

  • On the Shopify App Store: Ragently 5.0 from 1 reviews and Shopi‑AI Voice & Chatbot 5.0 from 6 reviews.
  • Paid plans start at $39/month for Ragently and $23/month for Shopi‑AI Voice & Chatbot.
  • Ragently lists 10 features Shopi‑AI Voice & Chatbot’s listing doesn’t mention, including Business hours, Chat assignment, COD verification.

Head to head

App Store reviews

Ragently: 1
Shopi‑AI Voice & Chatbot: 6
Open this comparison in ShoplistFree account. Every feature, store and change, side by side.
Pitch
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Categories
  • Chat
  • Chat
Languages
  • Dutch
  • English
  • English
Launched
May 19, 2026
Feb 19, 2026
Built for Shopify
Not badged
Not badged
Reviews per month
—
—
Detected stores
0active installs
0active installs
Most common store size
—
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Top countries
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Free options
Free planFree trial
Free planFree trial
Monthly range
From $39 to $179/month
From $23 to $166/month
Plans
Starter$39/month
7-day free trial
  • · 1 AI agent
  • · 10 document uploads
  • · 100 conversations per month
  • · AI chat widget on your store 24/7
  • · Email support
  • · Order status and tracking lookups
Growth$79/month
7-day free trial
  • · 25 document uploads
  • · 500 conversations per month
  • · Custom widget branding
  • · Live chat takeover by your team
  • · Product advice and checkout link in chat
  • · Up to 3 AI agents
Pro$179/month
7-day free trial
  • · 2,500 conversations per month
  • · No Ragently branding
  • · Priority support
  • · Remembers returning customers
  • · Unlimited document uploads
  • · Up to 10 AI agents
Starter Chat AI$23/month
Additional usage is auto-topped up at 20% of plan price. Unused top-ups roll over to the next month.
  • · 360 conversations (less than 7¢ / conv)
  • · Calendar bookings
  • · SMS & email automations
Growth Chat AI$58/month
Additional usage is auto-topped up at 20% of plan price. Unused top-ups roll over to the next month.
  • · 1200 conversations (less than 5¢ / conv)
  • · Priority customer support
  • · Zoho CRM integration
Pro Chat AI$117/month
Additional usage is auto-topped up at 20% of plan price. Unused top-ups roll over to the next month.
  • · 3000 conversations (less than 4¢ / conv)
  • · Webhook integrations
Growth Chat+Voice$166/month
Additional usage is auto-topped up at 20% of plan price. Optional premium voice calls are billed at approx. 50¢/min.
  • · 1200 conversations (less than 5¢ / conv)
  • · Inbound & outbound call campaigns
  • · ~825 voice minutes (less than 15¢ / min)
Coverage
19 of 23 features83%
13 of 23 features57%
Unique strengths
  • Business hours
  • Chat assignment
  • COD verification
  • Color and font
  • +6 more
  • Chat flows
  • Encryption
  • Send transcript
  • Voice support
Chat
83%19/23
57%13/23
Automated responses
90%9/10
40%4/10
Customization
88%7/8
50%4/8
Real-time messaging
60%3/5
100%5/5
1094onlybothonly
RagentlyShopi‑AI Voice & Chatbot23 features listed across both App Store listings

Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.

See every feature
Works with also listed by another
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How it sells itself

Ragently is an AI chatbot for customer support that learns from your Shopify products, store policies and FAQs. It answers shoppers 24/7 in their own language and takes action within the rules you set: order status and tracking, address changes, cancellations, returns and refunds up to a limit you choose. It recommends products and shares a checkout link.

Call Agent AI automates customer conversations through chat and voice, allowing shoppers to ask questions and get instant answers in multiple languages. It handles common product, order, shipping, and policy inquiries, helping merchants reduce repetitive support work and respond faster without added staff.

Key points
  • De agent handelt bestellingen en retouren af zonder jouw tussenkomst.
  • Getraind op jouw eigen productdata, beleid en veelgestelde vragen.
  • Geeft gesprekken automatisch door aan je team, met volledige context.
  • Directe koppeling met jouw Shopify-bestellingen en klantgegevens.
  • Chat and voice agent that answers customer questions in real time
  • Multilingual support to assist customers in their preferred language
  • Automated follow-ups and appointment scheduling from conversations
  • CRM and webhook integrations to connect chats with existing workflows
Screenshots
Chat widget settings with color pickers and live preview
Ragently dashboard with stats, trend chart, and topic donutPrompt builder modal: choose template or custom prompt
Customers can choose to chat or talk with an AI agent
Voice option lets customers speak with an AI agentQuick and simple setup directly inside the Shopify dashboardCustomize your AI assistant’s personality and behavior

All the numbers

Every figure, side by side

A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.

Showing only the rows where the apps differ.

Adoption

MeasureRagentlyShopi‑AI Voice & Chatbot
Detected storesNot publishedNot published
Net store change, 28 days0estimated0estimated
Stores added, 28 daysNot enough dataNot enough data
Big-brand shareNot enough dataNot enough data
Top store categoriesNot publishedNot published
Top store countriesNot publishedNot published

Reviews

MeasureRagentlyShopi‑AI Voice & Chatbot
App Store rating5.0 ★5.0 ★
App Store reviews16(ahead)
New reviews, 28 daysNot enough dataNot enough data
Reviewers a year or more inNot enough dataNot enough data

Pricing

MeasureRagentlyShopi‑AI Voice & Chatbot
Free planNot listedNot listed
Lowest paid monthly plan$39/month$23/month(ahead)
Longest free trial7 daysNot listed
Plans listed34

Listing

MeasureRagentlyShopi‑AI Voice & Chatbot
Shopify category rank#379in Chat#240(ahead)in Chat
Shopify App ChartsNot on this week’s chartsNot on this week’s charts
Built for ShopifyNoNo
LaunchedMay 19, 2026Feb 19, 2026
Languages2Dutch, English1English
DeveloperRagentlyCall Agent AI Inc.

FAQ

Ragently and Shopi‑AI Voice & Chatbot: common questions

Is Ragently or Shopi‑AI Voice & Chatbot cheaper?
Paid plans start at $39/month for Ragently and $23/month for Shopi‑AI Voice & Chatbot. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
Which has better reviews, Ragently or Shopi‑AI Voice & Chatbot?
On the Shopify App Store: Ragently 5.0 from 1 reviews and Shopi‑AI Voice & Chatbot 5.0 from 6 reviews.
What features does each app list that the other doesn’t?
Ragently lists 10 the others don’t mention, such as Business hours, Chat assignment, COD verification, Color and font. Shopi‑AI Voice & Chatbot lists 4 the others don’t mention, such as Chat flows, Encryption, Send transcript, Voice support. A feature missing from a listing may still be supported; this compares what each App Store listing says.
Where does this comparison’s data come from?
Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026; estimated figures are labeled.

How Shoplist compares apps

Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.