Radiance Connect vs Reclaim: Chargeback Recovery
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of May 21, 2026 for Radiance Connect, Sep 3, 2026 for Reclaim.
The short answer
- Radiance Connect lists 7 features Reclaim’s listing doesn’t mention, including Custom rules, Delivery, Fake accounts.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureRadiance connects your Shopify store to a post-transaction fraud detection platform. It syncs orders, customers, refunds, disputes, and fulfillment data to build unified risk profiles across payment, logistics, and customer service.
Reclaim helps Shopify merchants fight chargebacks with AI-built dispute responses. When a dispute comes in, Reclaim gathers relevant order, payment, tracking, delivery, customer, and support evidence, prepares a response tailored to the dispute reason, and helps submit it before the deadline. Track dispute activity, response status, and recovery outcomes across supported payment providers.
- Automatically detect sophisticated fraud like Fake Tracking IDs (FTID) exploits
- Correlate signals across your whole stack to reveal hidden abuse patterns.
- Empower your agents with instant clear risk scores backed by rationales.
- Sync orders, refunds, disputes, and fulfillments from Shopify via webhooks.
- AI consolidates evidence from across tools and combines into a dispute package
- Aggregates analytics on chargebacks from Paypal, Stripe, Shopify and more
- Integrates with web pixels, 150+ carriers, payment and order info for evidence
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Radiance Connect |  Reclaim |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Radiance Connect | Reclaim |
|---|---|---|
| App Store rating | Not published | 5.0 ★ |
| App Store reviews | Not published | 18 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Radiance Connect | Reclaim |
|---|---|---|
| Free plan | Not listed | Not listed |
| Lowest paid monthly plan | No monthly plan listed | No monthly plan listed |
| Longest free trial | Not listed | Not listed |
| Plans listed | Not published | 1 |
Listing
| Measure | Radiance Connect | Reclaim |
|---|---|---|
| Shopify category rank | #176 | #34(ahead) |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | May 18, 2026 | May 18, 2026 |
| Languages | 1 | 1 |
| Developer | Radiance | Redo Tech, Inc |
FAQ
Radiance Connect and Reclaim: common questions
- What features does each app list that the other doesn’t?
- Radiance Connect lists 7 the others don’t mention, such as Custom rules, Delivery, Fake accounts, Fraud notifications. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of May 21, 2026 for Radiance Connect, Sep 3, 2026 for Reclaim; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of May 21, 2026 for Radiance Connect, Sep 3, 2026 for Reclaim. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.