Raccoon AI Chatbot vs Zendesk
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of May 29, 2026 for Raccoon AI Chatbot, Nov 6, 2026 for Zendesk.
The short answer
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
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Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureJTCG offers top-tier SaaS implementation consulting services, customized development support, and AI technology to help Taiwanese businesses stay ahead in a changing market. As an official deep partner and seasoned user of Zendesk for over 5 years, we can guide you through using Zendesk to address your pain points.
This app for Zendesk Support and Chat arms your agents with all the information they need when replying to customer inquiries without having to leave the customer conversation. Instead of spending their time toggling between systems, agents can focus on building customer relationships and resolving inquiries faster.
- Product Recommendations
- Sentiment and Emotion Recognition
- Support for 10 Languages
- Solve customer service tickets faster with access to relevant customer data
- Process refunds and cancellations, directly from the Zendesk Support sidebar app
- With the click of a button, embed live chat in any storefront
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Raccoon AI Chatbot |  Zendesk |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Raccoon AI Chatbot | Zendesk |
|---|---|---|
| App Store rating | Not published | 3.2 ★ |
| App Store reviews | Not published | 96 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Raccoon AI Chatbot | Zendesk |
|---|---|---|
| Free plan | Not listed | Not listed |
| Lowest paid monthly plan | No monthly plan listed | $55/month |
| Longest free trial | Not listed | 14 days |
| Plans listed | Not published | 4 |
Listing
| Measure | Raccoon AI Chatbot | Zendesk |
|---|---|---|
| Shopify category rank | #46 | Not enough data |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | May 29, 2026 | Mar 11, 2013 |
| Languages | 4 | Not published |
| Developer | James | Zendesk |
FAQ
Raccoon AI Chatbot and Zendesk: common questions
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of May 29, 2026 for Raccoon AI Chatbot, Nov 6, 2026 for Zendesk; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of May 29, 2026 for Raccoon AI Chatbot, Nov 6, 2026 for Zendesk. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.