Raccoon AI Chatbot vs Rozio AI: Chat & Voice Support

Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of May 29, 2026 for Raccoon AI Chatbot, Oct 13, 2026 for Rozio AI.

The short answer

  • Only Rozio AI lists a free plan.
  • Rozio AI lists 15 features Raccoon AI Chatbot’s listing doesn’t mention, including Agent analytics, AI chatbots, Chat window.

Head to head

App Store reviews

Raccoon AI Chatbot: —
Rozio AI: 1
Open this comparison in ShoplistFree account. Every feature, store and change, side by side.
Pitch
—
—
Categories
  • Sourcing options - Other
  • Chat
Languages
  • Chinese (Traditional)
  • Chinese (Simplified)
  • English
  • Japanese
  • English
Launched
May 29, 2026
Mar 27, 2024
Built for Shopify
Not badged
Not badged
Reviews per month
—
2 last full month
Detected stores
0active installs
0active installs
Most common store size
—
—
Top countries
—
—

Momentum

New reviews each month

Review pace is the clearest public read on how fast an app is winning new merchants.

0510JunAprSepRozio AI: Chat & Voice Support: 1 reviews in June 2024Rozio AI: Chat & Voice Support: 6 reviews in April 2025Rozio AI: Chat & Voice Support: 2 reviews in September 2025
Raccoon AI ChatbotRozio AICompleted months only
Free options
Free planFree trial
Free planFree trial
Monthly range
—
From $0 to $129.99/month
Plans
Free
StarterFree
  • · 100 replies/month
  • · 95+ languages support
  • · Chat appearance customization
  • · Chat, voice, and email support
  • · Full access to all Rozio features
  • · Image understanding
Lite$29.99/month
  • · 500 replies/month
  • · 95+ languages support
  • · Chat appearance customization
  • · Chat, voice, and email support
  • · Full access to all Rozio features
  • · Image understanding
Growth$49.99/month
  • · 900 replies/month
  • · 95+ languages support
  • · Chat appearance customization
  • · Chat, voice, and email support
  • · Full access to all Rozio features
  • · Image understanding
Prime$129.99/month
  • · 2600 replies/month
  • · 95+ languages support
  • · Chat appearance customization
  • · Chat, voice, and email support
  • · Full access to all Rozio features
  • · Image understanding
Coverage
0 of 15 features0%
15 of 15 features100%
Unique strengths
—
  • Agent analytics
  • AI chatbots
  • Chat window
  • Color and font
  • +11 more
Chat
0%0/15
100%15/15
Automated responses
0%0/7
100%7/7
Customization
0%0/3
100%3/3
Real-time messaging
0%0/5
100%5/5
0015onlybothonly
Raccoon AI ChatbotRozio AI15 features listed across both App Store listings

Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.

See every feature
Works with also listed by another
—
—
How it sells itself

JTCG offers top-tier SaaS implementation consulting services, customized development support, and AI technology to help Taiwanese businesses stay ahead in a changing market. As an official deep partner and seasoned user of Zendesk for over 5 years, we can guide you through using Zendesk to address your pain points.

Manage live chat, voice, and email customer support with one AI chatbot. Rozio AI answers FAQs, recommends products, helps shoppers track orders, and guides them to checkout. Customers can send images to find products. You can manage chat and email in one helpdesk inbox, then review or automate AI replies before sending and take over conversations when needed.

Key points
  • Product Recommendations
  • Sentiment and Emotion Recognition
  • Support for 10 Languages
  • Rozio learns your store: Tailored, expert AI support for your business.
  • Product recommendations: Smart AI suggestions to engage and assist customers.
  • Multilingual Support: Rozio AI speaks 95 languages fluently.
  • Order Updates: Rozio provides order details and tracking links seamlessly.
Screenshots
raccoon ai
raccoon airaccoon airaccoon ai
Rozio AI: Customers log in to access their chat history.
Rozio: Mobile customer support with Rozio AI on iOS and Android.Rozio AI: Effortlessly manage customer messages with AI inbox.Rozio AI live chat: Enhancing customer experience swiftly

All the numbers

Every figure, side by side

A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.

Showing only the rows where the apps differ.

Adoption

MeasureRaccoon AI ChatbotRozio AI
Detected storesNot publishedNot published
Net store change, 28 days0estimated0estimated
Stores added, 28 daysNot enough dataNot enough data
Big-brand shareNot enough dataNot enough data
Top store categoriesNot publishedNot published
Top store countriesNot publishedNot published

Reviews

MeasureRaccoon AI ChatbotRozio AI
App Store ratingNot published5.0 ★
App Store reviewsNot published1
New reviews, 28 daysNot enough data0
Reviewers a year or more inNot enough dataNot enough data

Pricing

MeasureRaccoon AI ChatbotRozio AI
Free planNot listedYes
Lowest paid monthly planNo monthly plan listed$29.99/month
Longest free trialNot listedNot listed
Plans listedNot published4

Listing

MeasureRaccoon AI ChatbotRozio AI
Shopify category rank#46in Sourcing options - Other#416in Chat
Shopify App ChartsNot on this week’s chartsNot on this week’s charts
Built for ShopifyNoNo
LaunchedMay 29, 2026Mar 27, 2024
Languages4Chinese (Traditional), Chinese (Simplified), English1English
DeveloperJamesSalonen LLC

FAQ

Raccoon AI Chatbot and Rozio AI: common questions

Is Raccoon AI Chatbot or Rozio AI cheaper?
Only Rozio AI lists a free plan. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
What features does each app list that the other doesn’t?
Rozio AI lists 15 the others don’t mention, such as Agent analytics, AI chatbots, Chat window, Color and font. A feature missing from a listing may still be supported; this compares what each App Store listing says.
Where does this comparison’s data come from?
Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of May 29, 2026 for Raccoon AI Chatbot, Oct 13, 2026 for Rozio AI; estimated figures are labeled.

How Shoplist compares apps

Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of May 29, 2026 for Raccoon AI Chatbot, Oct 13, 2026 for Rozio AI. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.