Quicktalk vs Valen: AI Shopping Assistant
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 16, 2026 for Quicktalk, Nov 2, 2026 for Valen.
The short answer
- Both list a free plan. Paid plans start at $30/month for Quicktalk and $49/month for Valen.
- Quicktalk lists 6 features Valen’s listing doesn’t mention, including FAQs, Greetings, Live chat.
Head to head
Free
- · 10 inbound call minutes
- · 30 AI conversations (text and voice)
- · Community support
- · Human handoff portal
- · More plans available in the app
- · Website, web chat and app
Basic
- · 200 AI conversations (text and voice)
- · Community support
- · Human handoff portal
- · More plans available in the app
- · Website, web chat and app
- · WhatsApp, Instagram, Facebook Messenger
Intermediate
- · 100 inbound call minutes
- · 500 AI conversations per month
- · Human handoff portal
- · Standard support
- · Text and voice messages
- · Website, web chat and app
Professional
- · 4,000 AI conversations per month
- · Human handoff portal
- · Priority support
- · Text and voice messages
- · Website, web chat and app
- · WhatsApp, Instagram and Messenger
Free
- · 50 chat conversations/month
- · No payment required
- · Product search, compare and add to cart
- · Store policy Q&A
Starter
- · 30 virtual try-ons/month
- · 300 chat conversations/month
- · Extra conversations billed per use
- · Outfit builder and virtual try-on
Growth
- · 1,000 chat conversations/month
- · 150 virtual try-ons/month
- · Extra conversations billed per use
- · Outfit builder and virtual try-on
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureQuicktalk adds a multilingual AI agent to your store that answers questions, recommends products, checks stock, and adds items to the cart inside the chat. Train it on your PDFs, images, website pages, and text. Shoppers can reach you by text, voice notes, or voice calls on your website, WhatsApp, Messenger, and Instagram. Choose AI only, human only, or both, with handoff to your team when needed.
Valen adds an AI chat to your store that knows your catalog, shipping rules and store policies. Shoppers ask in their own words and Valen finds the fitting products, compares them side by side, suggests matching items and adds them to the cart. For fashion stores, shoppers can also build outfits and see a virtual try-on. You choose which tools are on and follow the results in the app dashboard.
- AI answers product questions and checks live inventory 24/7.
- Builds a cart and shares the checkout link inside the chat.
- Accept text, and voice messages from shoppers.
- Hand off to your team in the QuickTalk agent portal when needed.
- Answers product, shipping and returns questions from your real store data
- Finds, compares and adds products to the cart from the chat
- Suggests matching items and cheaper alternatives as shoppers ask
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Quicktalk | |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Quicktalk | |
|---|---|---|
| App Store rating | 5.0 ★ | Not published |
| App Store reviews | 1 | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
FAQ
Quicktalk and Valen: common questions
- Is Quicktalk or Valen cheaper?
- Both list a free plan. Paid plans start at $30/month for Quicktalk and $49/month for Valen. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Quicktalk lists 6 the others don’t mention, such as FAQs, Greetings, Live chat, Product recommendations. Valen lists 1 the others don’t mention, such as File upload. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 16, 2026 for Quicktalk, Nov 2, 2026 for Valen; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 16, 2026 for Quicktalk, Nov 2, 2026 for Valen. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.