Quicktalk vs Tone
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 16, 2026 for Quicktalk, Oct 13, 2026 for Tone.
The short answer
- Both list a free plan. Paid plans start at $30/month for Quicktalk and $99/month for Tone.
- Quicktalk lists 4 features Tone’s listing doesn’t mention, including Color and font, FAQs, Live chat.
Head to head
Free
- · 10 inbound call minutes
- · 30 AI conversations (text and voice)
- · Community support
- · Human handoff portal
- · More plans available in the app
- · Website, web chat and app
Basic
- · 200 AI conversations (text and voice)
- · Community support
- · Human handoff portal
- · More plans available in the app
- · Website, web chat and app
- · WhatsApp, Instagram, Facebook Messenger
Intermediate
- · 100 inbound call minutes
- · 500 AI conversations per month
- · Human handoff portal
- · Standard support
- · Text and voice messages
- · Website, web chat and app
Professional
- · 4,000 AI conversations per month
- · Human handoff portal
- · Priority support
- · Text and voice messages
- · Website, web chat and app
- · WhatsApp, Instagram and Messenger
Free plan
- · 10 conversations per month
- · 5 knowledge files & URLs processing
- · Conversation analytics and insights
- · Customizable voice, greeting, behavior
- · Product & collections sync from Shopify
- · Up to 3 concurrent calls
Starter
- · 20 knowledge files & URLs processing
- · 30 conversations per month
- · Audio recording of conversations
- · Conversation analytics and insights
- · Customizable voice, greeting, behavior
- · Up to 5 concurrent calls
Growth
- · 13% lower cost per conversation
- · 80 conversations per month
- · Audio recording of conversations
- · Conversation analytics and insights
- · Customizable voice, greeting, behavior
- · Unlimited files & URLs processing
Pro
- · 200 conversations per month
- · 32% lower cost per conversation
- · Audio recording of conversations
- · Conversation analytics and insights
- · Customizable voice, greeting, behavior
- · Dedicated Slack support channel
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureQuicktalk adds a multilingual AI agent to your store that answers questions, recommends products, checks stock, and adds items to the cart inside the chat. Train it on your PDFs, images, website pages, and text. Shoppers can reach you by text, voice notes, or voice calls on your website, WhatsApp, Messenger, and Instagram. Choose AI only, human only, or both, with handoff to your team when needed.
Tone places a voice AI personal shopper on your storefront that knows your entire catalog, policies, and brand. It answers customer questions, recommends products, adds items to cart, and guides visitors to checkout — all through natural voice conversation. It learns from your Shopify data, pages, URLs, and PDFs to give accurate, brand-specific answers.
- AI answers product questions and checks live inventory 24/7.
- Builds a cart and shares the checkout link inside the chat.
- Accept text, and voice messages from shoppers.
- Hand off to your team in the QuickTalk agent portal when needed.
- Answers product questions, removes doubts, and closes the sale for you.
- Displays products, adds to cart, recommends items, and drives to checkout.
- Knows your entire catalog, policies, and brand, always accurate.
- Go live in under 5 minutes with full control over voice and behavior.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Quicktalk |  Tone |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Quicktalk | Tone |
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
FAQ
Quicktalk and Tone: common questions
- Is Quicktalk or Tone cheaper?
- Both list a free plan. Paid plans start at $30/month for Quicktalk and $99/month for Tone. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Quicktalk lists 4 the others don’t mention, such as Color and font, FAQs, Live chat, Multi-language. Tone lists 1 the others don’t mention, such as Chat window. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 16, 2026 for Quicktalk, Oct 13, 2026 for Tone; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 16, 2026 for Quicktalk, Oct 13, 2026 for Tone. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.