PX Live Chat & Support vs Whatchat Button chat Whatsapp
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for PX Live Chat & Support, Oct 14, 2026 for Whatchat Button chat Whatsapp.
The short answer
- Both list a free plan. Paid plans start at $2.95/month for PX Live Chat & Support and $5/month for Whatchat Button chat Whatsapp.
- Whatchat Button chat Whatsapp lists 5 features PX Live Chat & Support’s listing doesn’t mention, including Business hours, Color and font, Emojis and stickers.
Head to head
WhatsApp Chat, Live Chat, Customer Support, Help Center
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free Forever
- · 24/7 Support
- · Daily data backup
- · Full Size Options
- · General Options
- · Position Options
Unlimited Plan
- · 24/7 Support
- · Daily data backup
- · Full Icon Options
- · Full Size Options
- · General Options
- · Position Options
Free
- · 1 Support agent
- · Basic WhatsApp button customization
- · Display active agent only
- · Set working hours for the agent
Basic
- · Daily and hourly working schedules
- · Full button customization (color, text,
- · Show only active agents to customers
- · Up to 2 support team members
Pro
- · Full customization + advanced routing
- · Priority support and updates
- · Smart agent assignment
- · Up to 5 support team members
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureYour life as a store owner is already busy and difficult. That's why our app comes pre-configured with button, message templates and everything else. All you need to do is enter your phone number and hit enable! Install the chat button on your store, fill in your number, call to action text and default Message, button placement, text size, text color, button background and save settings.
Whatchat Button adds a fully customizable chat button to your store, letting customers instantly contact your support team. Merchants can create multiple agents, set working hours per day or hour, and customers see only active team members. The button is mobile-friendly, easy to install, and boosts sales by providing professional support.
- Use it as an opportunity to provide support through Whatsapp
- Allow your customers to contact you easily by Whatsapp
- One-click install! No coding or template modification required!
- Customizable WhatsApp button: color, text, icon, and position.
- Multi-agent support with individual working hours.
- Show only active team members to customers.
- Automatic routing to available agents.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  PX Live Chat & Support |  Whatchat Button chat Whatsapp |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | PX Live Chat & Support | Whatchat Button chat Whatsapp |
|---|---|---|
| App Store rating | 1.0 ★ | Not published |
| App Store reviews | 15 | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | PX Live Chat & Support | Whatchat Button chat Whatsapp |
|---|---|---|
| Free plan | Yes | Yes |
| Lowest paid monthly plan | $2.95/month(ahead) | $5/month |
| Longest free trial | Not listed | 7 days |
| Plans listed | 2 | 3 |
Listing
| Measure | PX Live Chat & Support | Whatchat Button chat Whatsapp |
|---|---|---|
| Shopify category rank | #327(ahead) | #479 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Jul 15, 2019 | Jan 6, 2026 |
| Languages | 1 | 1 |
| Developer | PxApps | Ailuma LLC |
FAQ
PX Live Chat & Support and Whatchat Button chat Whatsapp: common questions
- Is PX Live Chat & Support or Whatchat Button chat Whatsapp cheaper?
- Both list a free plan. Paid plans start at $2.95/month for PX Live Chat & Support and $5/month for Whatchat Button chat Whatsapp. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- PX Live Chat & Support lists 2 the others don’t mention, such as Callback, Quick replies. Whatchat Button chat Whatsapp lists 5 the others don’t mention, such as Business hours, Color and font, Emojis and stickers, Product recommendations. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for PX Live Chat & Support, Oct 14, 2026 for Whatchat Button chat Whatsapp; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for PX Live Chat & Support, Oct 14, 2026 for Whatchat Button chat Whatsapp. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.