ProxyAi vs TensorChat: AI Search & Chat

Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026.

The short answer

  • Only TensorChat lists a free plan.
  • ProxyAi lists 10 features TensorChat’s listing doesn’t mention, including Business hours, Chat window, Customer insights.

Head to head

Open this comparison in ShoplistFree account. Every feature, store and change, side by side.
Pitch
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Categories
  • Chat
  • Chat
Languages
  • English
  • English
Launched
Aug 21, 2026
May 8, 2026
Built for Shopify
Not badged
Not badged
Reviews per month
—
—
Detected stores
0active installs
0active installs
Most common store size
—
—
Top countries
—
—
Free options
Free planFree trial
Free planFree trial
Monthly range
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From $0 to $18.99/month
Plans
Free use availableFree to install
Credits are billed to your Shopify invoice, $10–$1,000 per top-up. Optional add-ons, $5–$19 one-time.
  • · Abuse Guard
  • · Agent Tasks
  • · Bot Knowledge
  • · Chatbot
  • · Helpdesk Connect
  • · Human Hand-off
FreeFree
  • · 500 Messages/Month
  • · Add-to-Cart in Chat
  • · All Features Included
  • · Chat and Cart Activity Analytics
  • · FAQ & Policy Answers
  • · Unlimited Products
Starter$8.99/month
$0.2 per 100 extra messages
  • · 5,000 Messages/Month Included
  • · Direct Priority Support
  • · Overage Available
  • · Unlimited Products
Pro$18.99/month
$0.15 per 100 extra messages
  • · 15,000 Messages/Month included
  • · Lowest Overage Rate
  • · Priority Feature Requests
  • · Unlimited Products
Coverage
19 of 26 features73%
16 of 26 features62%
Unique strengths
  • Business hours
  • Chat window
  • Customer insights
  • Emojis and stickers
  • +6 more
  • Agent analytics
  • Behavior tracking
  • Chat flows
  • Color and font
  • +3 more
Chat
73%19/26
62%16/26
Automated responses
80%8/10
60%6/10
Customization
78%7/9
56%5/9
Real-time messaging
57%4/7
71%5/7
1097onlybothonly
ProxyAiTensorChat26 features listed across both App Store listings

Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.

See every feature
Works with also listed by another
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How it sells itself

ProxyAI adds a chat assistant to your storefront that answers product questions and helps shoppers buy without leaving the chat. It is grounded in your live store data, so search and recommendations reflect the products, variants and stock you actually have. From the same conversation it can add items to the cart and hand the shopper to checkout.

TensorChat turns shopper questions into product searches and cart actions. It uses your catalog and store content to help shoppers narrow their choices, compare listed details, and select variants. Offer it as a chat bubble, side drawer, or full-page shopping assistant. Customize its appearance and instructions, review conversations, and collect support requests by email.

Key points
  • AI chat assistant that answers product questions using your store's catalog
  • Add items to cart and check out directly through the chat Browser/Chat App
  • Hands off to a live agent when a shopper needs human help
  • Smart product search with visual results and instant add-to-cart buttons.
  • Instantly answers customer FAQs about shipping, returns, and store policies.
  • Proactively suggests complementary items alongside main product recommendations.
Screenshots
App administration
Ticket operationsChat-Bot on site
Chat widget demonstrating cart adding functionality
Chat widget demonstrating support escalation behaviourDemonstration of chat widget showing the top store productsDefault empty state for the chat widget

All the numbers

Every figure, side by side

A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.

Showing only the rows where the apps differ.

Adoption

MeasureProxyAiTensorChat
Detected storesNot publishedNot published
Net store change, 28 days0estimated0estimated
Stores added, 28 daysNot enough dataNot enough data
Big-brand shareNot enough dataNot enough data
Top store categoriesNot publishedNot published
Top store countriesNot publishedNot published

Reviews

MeasureProxyAiTensorChat
App Store ratingNot publishedNot published
App Store reviewsNot publishedNot published
New reviews, 28 daysNot enough dataNot enough data
Reviewers a year or more inNot enough dataNot enough data

Pricing

MeasureProxyAiTensorChat
Free planNot listedYes
Lowest paid monthly planNo monthly plan listed$8.99/month
Longest free trialNot listedNot listed
Plans listed13

Listing

MeasureProxyAiTensorChat
Shopify category rank#827in Chat#736(ahead)in Chat
Shopify App ChartsNot on this week’s chartsNot on this week’s charts
Built for ShopifyNoNo
LaunchedAug 21, 2026May 8, 2026
Languages1English1English
DeveloperproxyaiTensorBasis

FAQ

ProxyAi and TensorChat: common questions

Is ProxyAi or TensorChat cheaper?
Only TensorChat lists a free plan. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
What features does each app list that the other doesn’t?
ProxyAi lists 10 the others don’t mention, such as Business hours, Chat window, Customer insights, Emojis and stickers. TensorChat lists 7 the others don’t mention, such as Agent analytics, Behavior tracking, Chat flows, Color and font. A feature missing from a listing may still be supported; this compares what each App Store listing says.
Where does this comparison’s data come from?
Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026; estimated figures are labeled.

How Shoplist compares apps

Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.