ProxyAi vs TensorChat: AI Search & Chat
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026.
The short answer
- Only TensorChat lists a free plan.
- ProxyAi lists 10 features TensorChat’s listing doesn’t mention, including Business hours, Chat window, Customer insights.
Head to head
Free use available
- · Abuse Guard
- · Agent Tasks
- · Bot Knowledge
- · Chatbot
- · Helpdesk Connect
- · Human Hand-off
Free
- · 500 Messages/Month
- · Add-to-Cart in Chat
- · All Features Included
- · Chat and Cart Activity Analytics
- · FAQ & Policy Answers
- · Unlimited Products
Starter
- · 5,000 Messages/Month Included
- · Direct Priority Support
- · Overage Available
- · Unlimited Products
Pro
- · 15,000 Messages/Month included
- · Lowest Overage Rate
- · Priority Feature Requests
- · Unlimited Products
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureProxyAI adds a chat assistant to your storefront that answers product questions and helps shoppers buy without leaving the chat. It is grounded in your live store data, so search and recommendations reflect the products, variants and stock you actually have. From the same conversation it can add items to the cart and hand the shopper to checkout.
TensorChat turns shopper questions into product searches and cart actions. It uses your catalog and store content to help shoppers narrow their choices, compare listed details, and select variants. Offer it as a chat bubble, side drawer, or full-page shopping assistant. Customize its appearance and instructions, review conversations, and collect support requests by email.
- AI chat assistant that answers product questions using your store's catalog
- Add items to cart and check out directly through the chat Browser/Chat App
- Hands off to a live agent when a shopper needs human help
- Smart product search with visual results and instant add-to-cart buttons.
- Instantly answers customer FAQs about shipping, returns, and store policies.
- Proactively suggests complementary items alongside main product recommendations.







All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure | ProxyAi | TensorChat |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | ProxyAi | TensorChat |
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | ProxyAi | TensorChat |
|---|---|---|
| Free plan | Not listed | Yes |
| Lowest paid monthly plan | No monthly plan listed | $8.99/month |
| Longest free trial | Not listed | Not listed |
| Plans listed | 1 | 3 |
Listing
| Measure | ProxyAi | TensorChat |
|---|---|---|
| Shopify category rank | #827 | #736(ahead) |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Aug 21, 2026 | May 8, 2026 |
| Languages | 1 | 1 |
| Developer | proxyai | TensorBasis |
FAQ
ProxyAi and TensorChat: common questions
- Is ProxyAi or TensorChat cheaper?
- Only TensorChat lists a free plan. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- ProxyAi lists 10 the others don’t mention, such as Business hours, Chat window, Customer insights, Emojis and stickers. TensorChat lists 7 the others don’t mention, such as Agent analytics, Behavior tracking, Chat flows, Color and font. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.





