Provide Support Live Chat vs Tawkster Live Chat
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026.
The short answer
- Only Tawkster Live Chat lists a free plan. Paid plans start at $24/month for Provide Support Live Chat and $9/month for Tawkster Live Chat.
- Tawkster Live Chat lists 13 features Provide Support Live Chat’s listing doesn’t mention, including AI chatbots, Business hours, Chat window.
Head to head
Live chat and real time customer data for sales and support
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Small Business
- · 1 operator profile
- · All features included
Corporate
- · 3 operator profiles
- · All features included
Enterprise
- · 10 operator profiles
- · All features included
Starter
- · 1 user
- · Business hours
- · File attachments
- · Free forever
Team
- · 100-day chat history
- · Custom Forms up to 10
- · Custom fields up to 50
- · Everything from Starter
- · Traffic tracking up to 100 visitors
- · Unlimited users
Enterprise
- · AI Chat
- · Advanced Reporting
- · Custom Forms up to 100
- · Custom fields up to 500
- · Everything from Team
- · Unlimited Chat history
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureProvide Support Live Chat allows you to instantly respond to customers' requests, see their navigation through your store in real time, guide them, and offer assistance proactively. Adding a live chat widget to a web store is an ideal way to increase customers' satisfaction and loyalty, and as a result boost sales.
Tawkster combines real-time live chat with AI-powered chatbots so you can connect instantly with shoppers, boost sales, and deliver amazing support. Easily set up and customize it to match your brand. Engage customers with instant answers, product suggestions, and proactive support while tracking carts and past orders.
- Always stay connected. Handle requests from any platform - desktop or mobile
- Fit the chat widget in your store design - use corporate logo, colors, and texts
- Send all kinds of files via live chat, share links, push pages
- Monitor customers' navigation in the store and engage them to chat proactively
- Smart forms for pre-chat, post-chat, and contact lead capture.
- Set chat availability by business hours and time zones.
- Quick replies that reduce response time and agent effort.
- Customize the chat widget to match your brand's look.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Provide Support Live Chat |  Tawkster Live Chat |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Provide Support Live Chat | Tawkster Live Chat |
|---|---|---|
| App Store rating | Not published | 5.0 ★ |
| App Store reviews | Not published | 4 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Provide Support Live Chat | Tawkster Live Chat |
|---|---|---|
| Free plan | Not listed | Yes |
| Lowest paid monthly plan | $24/month | $9/month(ahead) |
| Longest free trial | 10 days | Not listed |
| Plans listed | 3 | 3 |
Listing
| Measure | Provide Support Live Chat | Tawkster Live Chat |
|---|---|---|
| Shopify category rank | #561 | #374(ahead) |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Jun 12, 2020 | Sep 10, 2025 |
| Languages | 1 | 1 |
| Developer | Provide Support, LLC | Tawkster |
FAQ
Provide Support Live Chat and Tawkster Live Chat: common questions
- Is Provide Support Live Chat or Tawkster Live Chat cheaper?
- Only Tawkster Live Chat lists a free plan. Paid plans start at $24/month for Provide Support Live Chat and $9/month for Tawkster Live Chat. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Tawkster Live Chat lists 13 the others don’t mention, such as AI chatbots, Business hours, Chat window, Color and font. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.